About Sebastian
French
Native or bilingual
English
Native or bilingual
Finnish
Native or bilingual
Experience
- UK HEALTH SECURITY AGENCYSERVICE & INTERACTION DESIGNERAugust 2024 - Today (1 year and 10 months)Led interaction & service design on a new government service, taking a service that didn't pass government standards, to pass them and get launched publicly - in collaboration with user researchers, content designers, developers and consultants in health protection. Increased service efficiency, reliability and ease of use by identifying and addressing 20+ strategic cross-channel opportunities across both physical and digital touchpoints for internal & external users.Designed & iterated new service flows and features on Figma based on identified mental models, accessibility needs and operational & technical requirements. Enabled effective user testing and stakeholder communication by creating 20+ accurate digital prototypes with Figma and code-based software across sprints. Presented & defended service and interaction design improvements to pass the GDS Service Assessment and get the service launched publicly.
- UNIT9EXPERIENCE DESIGNERApril 2022 - July 2024 (2 years and 3 months)Led experience design and strategic elements on 20+ innovation-focused brand campaigns in the forms of experiential installations, AR/VR/MR experiences, immersive websites and Gen AI experiences - in collaboration with project managers, creative directors, strategists, designers, creative technologists and developers in a multi-project agile environment. Led project-defining client workshops, turning abstract briefs into successful creative ideas, earning early client alignment and satisfaction. Generated key user insights by conducting qualitative interviews, focus groups and desk research when possible. Identified improvement opportunities across all projects by mapping user journeys & service blueprints and analysing cross-channel failure points. Provided clear direction to design & development teams by designing insight-led flows and wireframes.Improved & validated multiple design concepts through user testing sessions.Successfully managed freelance UX designers and UX project timelines. Ensured consistent client alignment by presenting & defending design deliverables. Notable clients: Adobe, AKQA, Coca-Cola Studio, JKR, Johnson&Johnson, Mattel, Meta, Nike.
- LE FIGARO(UX/UI) DESIGNERNovember 2019 - September 2020 (10 months)Design of the user experience & user interface for the lefigaro.fr website and the Le Figaro App (>1M active users) in collaboration with project managers, developers and other designers.
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Education
- Bachelor Chef de Projet Digital - UX DesignDigital Campus Paris
- MA User Experience DesignUniversity of the Arts London2021
Certifications
- Designing StrategyIDEO2025