About Sabrine
Arabic
Native or bilingual
English
Fluent
Experience
- INGENICOPayment Program Manager -Payment Platform as a ServiceTELECOMMUNICATIONSApril 2021 - Today (5 years and 2 months)Paris, France✅ Lead Transversal organization with multiple Agile teams to ensure projects are developed and delivered with the expected Quality and Budget (Release Train Engineer Experience within Scaled Agile Framework (SAFe)). Lead ~160 people spread on 3 locations worldwide (France, India and Brazil)✅ Go-To-Market Strategy: Drive Business and Technical teams to ensure customer delivery for the different Ingenico Regions (LAR, NAR, EMEA...) starting from Opportunity identification to Final implementation involving 25 service providers (Paypal, Klarna, Alipay, WeChat Pay,....)✅ Drive Product Roadmap execution and enhancements to optimize quality and reliability of the solutions in collaboration with Business(Product Managers, Sales, Pre-Sales...), Operation and Development teams.✅ Ensure that the project execution is aligned with the company OKR✅ Governance and Monitoring of Projects execution(key KPIs): Ensure Transparency and Regular Reporting to the different stakeholders (including C-level Management)✅ Budget consolidation and tracking along the project executionProjects:-SoftPOS solution (Payment on Mobile for contact and contactless transactions)-Payment Platform solution connecting both "Service Providers such as: AliPay, Klarna, Paypal..." and "Banks, Integrated software vendors"-Integration of Alternative method of payment and added value services such as loyalty and e-receiptIn top of this I lead mulltiple change management processes and team remp-up within the organization.
- Amadeus FranceSolution Definition Manager - Payment for Travel IndustrySOFTWARE PUBLISHINGAugust 2019 - April 2021 (1 year and 8 months)Nice, France✅ Primary Entry Point for Large-Scale Strategic solutions requiring close collaboration with different Business and Technical teams✅ Supporting the customer opportunities during the Scoping, Development and Delivery cycle (Project Monitoring for strategic deliverables). Projects ranging from ~$100,000 to $10 million projects✅ Solutioning and Design for Global Payment Platform solutions and ensuring they are aligned with the Architecture Vision and Global Business ObjectivesProjects:- PSD2 Regulation-Credit card acceptance and alternative payment methods acceptance (Alipay, WeChat Pay,...)-Mobile Payment (Apple Pay, Google Pay, ....)-Loyalty Payment (vouchers and miles)- Airport Pay, Payment for Hospitality- Card-On-File Solutions for Airlines- Frictioneless Payment Experience for Travel Segment-Traveler ID Initiative during the pandemic
- Amadeus FranceProduct Owner -Airline Reservation ProductsSOFTWARE PUBLISHINGDecember 2018 - August 2019 (8 months)Nice, France✅ Communicating with stakeholders across the board including customers, business managers, and the development team to make sure the product vision is clear, and the team goals are aligned with the Business Objectives✅ Managing the Product Backlog, Prioritization, anticipation of customer's need and evaluation of product progress at each iteration stage✅ Building and maintaining strong, long-lasting customer relationships. Animation of Customer Workshops and Acting as primary liaison between Business and Technology Bs)✅ Overseeing development stages and Evaluating product progress at each iteration✅ Understanding and anticipating the client’s needs to more effectively manage the Development ProcessIn top of that I lead the agile transformation for RES division and put in place Scrum team organization involving transversal coordination between both Tech and Business.
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Education
- Diplôme d'ingénieur- Option système d'informationÉcole Centrale de Lyon2016Diplôme d'ingénieur- Option système d'information
- Diplôme d'ingénieur d'Etat, Ingénierie informatiqueAcadémie Internationale d'Aviation Civile - AIAC2015Diplôme d'ingénieur d'Etat, Ingénierie informatique
Certifications
- IATA Airline ManagementIATA2018
- SAFe RTE certificationScaled Agile, Inc2021