Description

I have been working in systems integration and information systems architecture since 2003, designing and delivering scalable, reliable, and maintainable platforms. My approach focuses on keeping solutions simple while finding the right balance between pragmatism, performance, and engineering best practices.

In recent years, I have specialized in Generative AI and agentic systems, designing and deploying production-grade AI agents capable of autonomous reasoning, tool orchestration, and real-time interaction across voice and digital channels. I have built end-to-end AI architectures leveraging LLMs, diffusion models, real-time media systems, and modern data infrastructure, bridging research and production to deliver measurable business impact.

I have strong expertise in distributed systems architecture, complex workflow automation, and integration of AI into existing enterprise environments. My work spans conversational AI, decision systems, and generative models applied to real-world operational workflows.

I also have extensive experience in e-commerce platforms, including traditional retail, flash sales, and recommerce marketplaces, with deep understanding of the underlying business processes and technical challenges.

Industry field of expertise

Languages

Italian
Fluent
Arabic
Conversational
French
Native or bilingual
English
Fluent

Workplace preferences

Can work on-site

Paris (up to 50km), Fontenay-aux-Roses (up to 30km)

Thread
Senior AI Engineer — Voice Conversational AI
SOFTWARE PUBLISHING
March 2025 - Today (1 year and 3 months)
New York, United States
Designed and built production-grade voice AI agents to automate IT service desk interactions, handling inbound calls, real-time transcription, intent detection, and automated ticket creation. Architected and developed complex multi-step workflows integrating LLMs, LiveKit real-time media infrastructure, and backend systems to enable autonomous triage, information retrieval, and issue resolution.

Developed proof-of-concept systems to validate advanced conversational capabilities, including tool orchestration, state management, and real-time decision-making across voice and chat channels. Worked closely with the CTO to define the architecture and integrate AI agents into Thread’s service desk platform, enabling automation of support workflows and improving operational efficiency.

Thread’s platform deploys AI agents that can call, chat, and email clients, automatically create and update tickets, and automate triage and service workflows across channels.
LLM Agentic AI Conversational AI
MadaLuxe Group - Zelig
Head of AI and machine learning -
SOFTWARE PUBLISHING
January 2022 - March 2023 (1 year and 2 months)
Los Angeles, CA, USA
Led a team of 10 AI researchers and engineers (including 5 PhDs) to develop advanced virtual try-on technology using diffusion models and GANs. Defined and architected the end-to-end AI stack, from research and model training to production deployment. Drove innovation in generative AI and computer vision, aligning technical strategy with product goals. Established and managed a strategic research collaboration with UCLA to accelerate development and integrate cutting-edge academic advances into production systems.
Patent:
Gen AI Computer Vision Gestion de projet Management d'équipe CTO
Mos
Senior Software Engineer
BANKING AND INSURANCE
June 2020 - December 2021 (1 year and 6 months)
San Francisco, CA, USA
Architected and implemented a scalable rule engine to determine scholarship eligibility, supporting both manually defined rules via an intuitive UX and automatically generated rules using NLP to parse scholarship specifications. Developed real-time eligibility evaluation to provide instant feedback as students completed their profiles, significantly improving matching accuracy and user experience. Worked closely with the CTO to define system architecture, integrate AI components into production, and align technical strategy with product goals.
Serverless Software Design NLP Graph Theory