Description

Expert des opérations pour les entreprises entre 1 et 500 employés, je suis actuellement Head of Revenue Operations chez sunday.

Domaines d'expertise : Marketing Ops, Growth, Sales, Sales Ops, Prospection (SDR-Ops), Customer Success Ops, Customer Support, Finance Ops (Facturation, Reporting financier), CRM Admin, Data, Business Planning...

Mon expertise est principalement tiré de 4 expériences en startups (de 1 à 500 employés) dans différents domaines (SaaS, FinTech, FoodTech, RSE...), et aussi de premières expériences (1 an et demi) en conseil en Stratégie au BCG et à Partheon EY (ex OC&C).

Je suis également heureux ambassadeurs des fonctions "Business Operations" en France au sein du réseau du Business Operations Network, et contibuteur du media Tribes.

Languages

French
Native or bilingual

Workplace preferences

Can work on-site

Paris (up to 50km)

Sunday
Head of Revenue Operations
SOFTWARE PUBLISHING
February 2022 - Today (4 years and 6 months)
Paris, France
sunday core mission: Make brick-and-mortar payment experience as seamless as online payment, focusing on restaurants in the United States, France, and United Kingdom.

Revenue Operations' main focus is to improve revenue generation efficiency globally
> by supporting Marketing, Sales, and Customer Success on their daily technical challenges
> by building, and maintaining the best operational process within the team
> by converting GTM strategies into delivery, and operational excellence
Business Operations Network
Ambassador
August 2020 - Today (6 years)
Business Operations Network is the #1 network for Business Ops Teams in France.
Vendredi
Head of Growth & Revenue Operations
SOFTWARE PUBLISHING
September 2020 - February 2022 (1 year and 5 months)
Paris, France
What we do @Vendredi?
> Build a top-notch SaaS platform to drive purpose at work
> Help companies strengthening their social impact
> Engage employees in volunteering & CSR actions

My mission @Vendredi was:
> Identify growth leverages & constraints
> Activate leverages & remove constraints
> Step-up revenue operation for the whole company

In my scope (partial or total)
> Market Ops
> SDR Team Lead
> Sales-Ops
> Data Management
> Expansion Strategy
> Finance Ops
> CRM Admin

Key achievements
> Migrated business model from a B2B service company to à SaaS model tracking ARR
> Structured revenue stack to scale (Hubspot, Polytomic, Intercom, Amplitude, Surfe, Livestorm, Lemlist, Zapier, Dropcontact)
> Built an inbound lead machine generating qualified meeting for sales
> Built a SDR team from scratch
> Led international strategy
> Co-led launch of the Impact at work community
> Built a consistent data funnel model from acquisition to product engagement
> Drove acquisition strategy to go from 400k€ to 1 .5m€ in ARR in 1.5 year
> Built business model to support the 5 m€ serie A fund raising with investors

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Enginneering degree - Programme d'ingénieur Centralien, Energy - Strategy & Finance
ECOLE CENTRALE PARIS
2015
Enginneering degree - Programme d'ingénieur Centralien, Energy - Strategy & Finance
MSc in Management - Programme Grande Ecole
ESSEC Business School
2015
MSc in Management - Programme Grande Ecole

Operations Executive

Robin Iss

Head of Revenue Operations

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