About Robert
Ingénieur Support IT & Réseaux depuis +20 ans, j'ai été chargé de nombreux projets/missions dans le cadre d'évolution ou d'extension des réseaux informatiques. Polyvalent, j'ai travaillé pour des sociétés multinationales dans différents domaines d'activité comme automobile, services, commerce, édition des logiciels. Mon champs de compétences comprend: administration des réseaux Windows, gestion des fournisseurs et des sous-traitants, gestion des projets, encadrement, développement WEB...
English
Native or bilingual
French
Native or bilingual
Polish
Native or bilingual
Russian
Conversational
Can work on-site
Le Vésinet (up to 15km)
Experience
- VerizonSupport EngineerJanuary 2022 - Today (4 years and 5 months)Paris, France● IT support: Windows 10, user account management, Marimba Client Configuration Automation User support over Helpdesk call system following internal quality procedures● Mobile phone management and support with VMWare Workspace One tools● Relationship with external partners, suppliers, telecom providers, contract negotiations, purchasing● Stock management
- HID GlobalSupport EngineerOctober 2018 - July 2020 (1 year and 9 months)92150 Suresnes, France● Customer support for identity and authentication solutions owned by HID : ActivID Appliance, ActivID AAA, ActivID CMS, ActivID ActivClient, Digital Persona, HID Approve● Skils: Multi Factor Autentication (MFA) for mobile, OTP servers and services, PKI (Public Key Infrastructure), Hardware Security Module (HSM), JIRA
- SEWS-EIT Manager France / EDI CoordinatorMay 2006 - August 2018 (12 years and 3 months)78990 Élancourt, France● IT project management; France & international● relationship with external partners, suppliers, telecom providers, contract negotiations, purchasing● EDI process coordinator & support high availability EDI solutions● Management of customer remote tools, (NewPDM, 3DLive)● Management users & applications of customer B2B portals (ENX, Renault, PSA)● Back office support: Windows 2008 R2/ 7 /10 systems architecture, Exchange 2013 Messaging, AD Tools● Front desk support over Helpdesk call system following internal quality procedures● Telephony: Mitel VoIP, mobile Maas360 support & user, hardware management
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Education
- Master in Information System Management, Analysis and integration of UNIX and WINDOWS operating systemsUniversité Paris Nanterre2001Master in Information System Management, Analysis and integration of UNIX and WINDOWS operating systems
- Web and Web mobile DeveloperEcole O'clock2021Web and Web mobile Developer