About Ritta
Experienced Social Media Marketing Consultant with a demonstrated
history of working in the outsourcing/offshoring industry. Skilled
in entrepreneurship, Negotiation, Sales, Public Speaking, event
organization, hosting, communication, and Management. Strong independent, ambitious, backpacker and wanderer, enthusiastic professional, and creative.
English
Native or bilingual
French
Fluent
Arabic
Native or bilingual
Remote only
Primarily works remotely
Experience
- Windybay SpaceSpace ManagerJanuary 2023 - Today (3 years and 5 months)Massa, SM, Morocco
- HostnFlySubject Matter ExpertJune 2022 - October 2022 (4 months)Agadir 80000, Morocco
- WEBHELPCustomer Service RepresentativeFebruary 2021 - October 2022 (1 year and 8 months)Agadir 80000, Morocco- Guest support: Assisting guests with their check-in and check-outs. Making sure their requests are answered to during the stay. Providing help with technical issues they encounter.- Answering to emails from all the reservation platforms we collaborate with.- Negotiating solutions and compensations due to lack of services promised to the guests
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Education
- Licence professionnelle en entrepreneuriat et création des entreprises, Entrepreneurial and Small Business OperationsFaculté des Sciences Juridiques Économiques et Sociales2013Licence professionnelle en entrepreneuriat et création des entreprises, Entrepreneurial and Small Business Operations
- DTS en GESTION DES ENTREPRISESOFPPT hay essalam2012DTS en GESTION DES ENTREPRISES