About Richard
French
Native or bilingual
English
Fluent
Experience
- KomcrestFounderJune 2024 - Today (2 years)Komcrest automates the entire security and compliance review process with AI, from knowledge gathering to the instant generation of highly accurate responses.
- Johnson & JohnsonEMEA Data & Analytics – Business Product Manager (BPM)PHARMACEUTICALS INDUSTRYFebruary 2023 - December 2025 (2 years and 10 months)• Scaled JnJ Omnichannel AI solution for HCP engagement across 30+ EMEA countries, enhancing commercial effectiveness and subsequent revenue impact (+400M USD) through improved HCP engagement.• Managed cross-functional change and transformation from leadership to operational teams, enabling planning and execution excellence across international markets.• Led multiple product improvement initiatives in coordination with BPOs: portfolio plan optimization with AI, HCP engagement model, commercial plan validation streamlining, and end-to-end planning & execution process & performance monitoring dashboard.
- LVMHCRM & AI Project ManagerWINE AND SPIRITSJanuary 2023 - March 2024 (1 year and 2 months)Rimowa, Salzburg, Austria• Orchestrated AI-based client segmentation project analyzing cross-group data for luxury customers, improving targeting precision.• Evaluated AI solutions for customer support automation, projecting reduction in support ticket volume and solving time.• Enhanced clienteling mobile app through cross-functional team leadership, improving customer engagement.
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Education
- MSc. in EngineeringEcole Centrale Lyon2011MSc. in Engineering
- Classe Préparatoire in Mathematics and Physics (MPSI/MP*)Prytanée National Militaire2007Classe Préparatoire in Mathematics and Physics (MPSI/MP*)