RMAbout Rafael
Experienced Project Manager (Agile/Scrum) and SAP Concur Consultant with 5+ years leading international SaaS implementations.
I specialize in managing cross-functional teams, coordinating global rollouts, and improving business processes - especially in travel & expense. Proven track record delivering projects with clarity, structure, and minimal disruption. Open to both SAP Concur-specific and broader digital project roles.
Portuguese
Native or bilingual
English
Native or bilingual
Spanish
Basic
Can work on-site
Porto (up to 50km)
Experience
- Infineon TechnologiesGlobal Process Owner Travel ManagementAugust 2022 - January 2026 (3 years and 5 months)Porto, Portugal
- Own business travel management processes globally
- Support SAP Concur implementations and harmonization projects
- Align local needs with global standards and compliance
- Benchmark market practices to drive continuous process improvements
- Bridge business and IT for system improvements
- Lead AI-driven automation to improve compliance and detect fraud
- Optimize processes for efficiency, control, and user experience
- Infineon TechnologiesSAP Concur Consultant Product OwnerMay 2019 - August 2022 (3 years and 3 months)Porto, Portugal
- Advanced Configuration Training
- Administration of Concur tool worldwide
- Support local teams and advise on best practices/process
- Support Concur implementation in new countries
- Preparation for cutover/migration to new SAP system
- Setup test system for User Acceptance Testing
- Infineon TechnologiesTravel & Expenses AnalystJune 2018 - May 2019 (11 months)Porto, Portugal
- Processing of expenses claims while ensuring compliance with internal travel policy for several countries
- Handling financial documents within SAP workflow (invoice posting, creation and maintenance of employee master data, payment run, etc.)
- Administration of credit card program (accept/reject applications, analyze open balances,..)
- Train New Hires
- Expense processor for the New Hires
- Travel Policy Maintenance
- Quality controls and reporting activities
- Customer support
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Education
- Master Business EconomicsCatólica Porto Business School2018Master Business Economics
- Degree Hotel ManagementEstoril Higher Institute for Tourism and Hotel2015Degree Hotel Management