Description

Re ingénierie de Processus

Self-service / Selfcare – Ecommerce

Processus de traitement des sinistres

Expertise UX ou parfaites UI

Développement Logiciel – algorithmes

Expertise Product Owner pour le développement Logiciel

Fortes Expériences Projets Agiles & Lean – Equipes intégrées Metier/IT

Amélioration de P&L

Baisse du coût de gestion client avec de nombreux projet de self-servicing

Optimisation des tâches et workflow back office pour une réduction des couts

Sourcing de mobiles grade A en remplacement

Management par les Data - Collecter, stocker et trier les datas pour les mettre au service du métier.

Languages

Workplace preferences

Can work on-site

Toulouse (up to 50km)

Réseau de Transport d'Électricité
PM/PO Agile@Scale
October 2019 - Today (6 years and 8 months)
Paris, Île-de-France, France
Agile@Scale - Open Source - Software Platform for oversight
Aneto - La Revenue Factory
Product Manager
September 2017 - Today (8 years and 9 months)
Paris - Toulouse, France
Transversal overhaul of business processes Automation and artificial intelligence mastered by the support professions Data Driven Management - Self-servicing - RPA
Orange
Product Owner - Redisign of the order/delivery process
March 2018 - January 2019 (10 months)
France, Paris, Toulouse, Lyon
Redesigning of the central order management application of sharing infrastructure and interconnections services from Orange networks: Civil Engineering, Mutualization Infra Fiber Optics and RIP. Proposition of redesign plan transformation in agile mode. Co-design in transverse of the new business order processes platform from marketing to operational delivery team.