Description

Technology is only as powerful as its adoption. For over 10 years, I have guided organizations through complex digital transitions, ensuring new tools are not just deployed, but fully embraced. I specialize in the "human side" of Artificial Intelligence: bridging the gap between technical teams (Data Scientists, Engineers) and business end-users to drive real usage and ROI.

My Approach:

Translation & Alignment: I act as the bridge between technical delivery teams and stakeholders, translating complex AI capabilities into clear, user-centric narratives.

Adoption Strategy: I design rollout strategies that identify usability gaps and turn resistance into engagement.

Enablement & Content: I create high-quality enablement materials (tutorials, documentation, adoption campaigns) that make technical tools accessible to non-technical audiences.

Industry field of expertise

Languages

English
Native or bilingual
French
Native or bilingual
Italian
Fluent
Spanish
Conversational

Workplace preferences

Can work on-site

Paris (up to 50km)

Saggia Luce
Indépendante
November 2024 - Today (1 year and 7 months)
Auxerre, France
- Led long-term digital and AI adoption programs for three organizations (20–50 and 100+ employees), combining diagnostic workshops, hands-on training, and progressive change over engagements lasting six months or more.
- Designed and facilitated interactive workshops and multi-session AI enablement programs, including 1:1 coaching and group sessions, supporting non-technical and initially reluctant users.
- Delivered measurable productivity gains through the integration of collaboration, automation, and AI tools, including a 50% reduction in bid preparation time, a 30% reduction in administrative workload, and the compression of multi-day tasks into under two hours.
Digital Transformation artificial intelligence Product Development Change Management
Teck Resources
SaaS Adoption & Stakeholder Engagement Lead
RAW MATERIALS INDUSTRY
May 2022 - December 2024 (2 years and 7 months)
Vancouver, BC, Canada
- Owned user adoption for an AI-enabled mining SaaS, acting as the main interface between product, engineering, customer success, and more than 50 internal and pilot users.
- Led extensive user research, workshops, and onboarding sessions, and co-built training programs and enablement materials in close collaboration with Customer Success teams.
- Supported successful go-lives and accelerated onboarding through frequent user check-ins, iterative improvements, and structured communication around releases.
artificial intelligence Digital Transformation Change Management
Teck Resources
AI Implementation & Change Lead
RAW MATERIALS INDUSTRY
November 2020 - May 2024 (3 years and 6 months)
Vancouver, BC, Canada
- Drove adoption of internal AI and data platforms across hundreds of users and 10 operational sites in North and Latin America, within low digital maturity and high-constraint environments.
- Ran recurring workshops and rollout sessions to capture evolving needs, address resistance to data and AI, and visibly reflect user feedback in product roadmaps.
- Enabled significant business impact, including emissions reduction and approximately $30M in annual savings, by ensuring tools were embedded into daily operational workflows.
artificial intelligence Digital Transformation Data Platform