About Pauline
About me
I help companies turn complexity into clarity, through product strategy, UX, and design-led innovation. Over 8 years of experience across industries (banking, insurance, luxury, FMCG, tech) and business models (B2B, B2C, DtoC).
- I'm a multidisciplinary designer with a strategic mindset, working at the intersection of design, innovation, and complex transitions.
- I thrive in projects where design clarifies, transforms, and creates tangible value — for users, for systems, and for the planet.
- My approach combines creativity and structure, empathy and business acumen, with a constant drive to make complexity feel simple and actionable.
Agile Project Management
- Strategic thinking & team leadership
- Project & product management
- Agile methodologies
- Design Ops implementation
Design & Innovation
- Discovery & delivery phases
- Design thinking & user research
- Digital & physical product design
- UX / UI / UXR / Plain Language
- Customer experience & user journeys
- Legal Design
- Prototyping, MVP definition & testing
Art Direction
- Branding & visual identity
- Brand platforms & storytelling frameworks
- Graphic design (print & web)
Tools
Figma · Adobe Creative Suite · Keynote · InDesign · Rhinoceros · Miro · PowerPoint
Portfolio available upon request
French
Native or bilingual
English
Fluent
Can work on-site
Paris 18e Arrondissement (up to 20km)
Experience
- FreelanceSenior consultantCONSULTING AND AUDITSOctober 2023 - Today (2 years and 8 months)Paris, France
- Deployed Legal Design methods at scale within large organisations
- Built UX/UI frameworks and scalable design systems adapted to regulatory environments
- Coached over 10 professionals (lawyers, designers, product owners) in simplifying complex content
- Designed and facilitated training programs for legal, compliance, and product teams
- Led the strategic and operational rollout of clear language and UX practices
clients: Crédit Agricole, Sodexo, L'Oréal, Total, Startups - PyxoProduct & service DesignerRESTAURANTS AND FOOD SERVICEJanuary 2022 - January 2024 (2 years)Paris, France
- Defined and implemented the end-to-end design strategy (UX, UI, CX) across digital and physical touchpoints
- Ensured brand consistency and usability throughout the ecosystem (B2B & B2C)
- Contributed to fundraising by translating vision into tangible product value
- Integrated behavioral research (nudges, gamification, digital tokens) to anchor new consumption habits
- Mentored junior designers and collaborated closely with C-levels, sales & ops
- Structured design processes, from market fit validation to MVP delivery
- Led product discovery to align tech, business and user needs
- Teaching & MentoringESSEC & Sup de PubEDUCATION AND E-LEARNINGSeptember 2022 - January 2025 (2 years and 4 months)Paris, France
- ESSEC – Innovation & Circular Economy program
- Sup de Pub – User Research & Design Sprint (150+ students)
Reviews
R
Raja
Sodexo
Several weeks project
-
Reviewed on 27/10/2025
Marie
Amurabi SAS
Reviewed on 17/12/2021
Recommendations
RM
+1
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Education
- Industrial Design DegreeENSCI Les Ateliers, Paris2018Project management · Eco-design · Strategic & Global Design · Object design
- Bachelor’s Degree in Mechanical EngineeringUPMC Sorbonne2014Engineering fundamentals · Applied physics · Technical problem-solving