Olivier De Ramecourt

• USERS RESEARCH : Studies & evaluations (BtoC, BtoB, BtoG). Help companies with a strategic innovation challenge to define their service/ products experience targets on a large variety of markets (automotive, software, entertainment, telecom, cosmetics, public institutions, medias...) Prepare and conduct hands-on qualitative research (interviews, field observation, user tests, card sorting, etc) from A to Z (brief, planning, execution, analysis, presentation) to uncover or re-prioritize meaningful users insights, point out the right opportunities and produce strategic recommendations.

• TRANSFORMATION & INNOVATION DESIGN (SERVICES & PRODUCTS) : Creative scenarios, concepts & prototypes Work side by side with the product team to co-create game changer innovations, evaluate them with users to understand the conditions of success and design impactful & flawless user experiences on all touchpoints (physical & virtual), from low-fi sketching to detailed prototyping.

• INNOVATION MANAGEMENT & FACILITATION : From program & processes to workshops. Build and lead long lifecycle collaborative transformation programs to develop innovation by design capabilities or either agile design talks, training sessions, sprints... dedicated to research, ideation, prototyping and development efforts.

• TRAININGS : Executives & students Give breakout sessions, trainings and public speaking events about how human centric design helps to innovate.

CLIENTS (70+ assignements) : SODEXO, TF1, ETAI, INFOPRO, Marine Nationale, L'Oréal, ORANGE, DITP, BVA, VINCI, Accenture, ORANO, EURONEXT, KLEZIA, Vo2, Antropia ESSEC, HP France, CNIM, VEOLIA IDF, Pernod Ricard, SAMSIC, ACT-ON group, Ecologic, Armée de l'air & de l'espace, Groupe VYV, Enact'us, IRCEM, Fabrique Numérique du Minarm, CREDIT AGRICOLE...