Description

Je travaille avec des marques e-commerce pour structurer et améliorer leurs opérations, leurs catalogues produits et leur expérience client.

Forte d’une expérience en marketplace (Back Market, Cdiscount, Octopia), j’ai géré des volumes importants de commandes, des cas complexes (litiges, retours, livraisons) et optimisé des processus internes.

Je peux intervenir sur :

la gestion de catalogue et fiches produits

l’organisation des opérations e-commerce

l’amélioration des workflows et du service client

Profil fiable, rigoureux et orienté solution.

Trilingue : français, anglais, chinois.

Languages

French
Native or bilingual
English
Fluent
Chinese
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

alignerr
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This role allows me to develop cross-functional expertise in vendor account management within a fast-paced, international e-commerce environment.
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• Filmed and edited engaging short-form content tailored to platform trends
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