NDAbout Nam
I'm a Senior Product Designer (UI/UX) with 6+ years of global experience building SaaS and AI products across the U.S., Singapore, and Vietnam.
Known for bridging technical depth with emotional design, scaling design systems, and crafting intuitive multi-platform experiences that drive adoption and growth across diverse markets.
My design work has won multiple awards and been featured in popular media. Here’s my portfolio: nam-dang.com.
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Read more about me:
- Nightfall AI honored as winner of the 2024 SC Awards
- CNBC - The Routing Company lets you hail a ride on public transit
- METRO - TRC won Innovative Solutions Award for 2022
English
Native or bilingual
Vietnamese
Native or bilingual
Remote only
Primarily works remotely
Experience
- Nightfall AIProduct DesignerMarch 2022 - October 2025 (3 years and 7 months)San Francisco, CA, USA
- Designed the end-to-end security and onboarding journey across B2B and consumer SaaS integrations—improving activation and enterprise client trust.
- Scaled the Twilight Design System to 100+ reusable components, reducing design-to-development handoff time by 40% and boosting release velocity by 70%
- Delivered AI-powered dashboards and smart alerts across 20+ SaaS integrations (Slack, Google Drive, Notion, GitHub), increasing automation and incident resolution speed.
- Collaborated with cross-functional teams across the U.S. and Asia to align design strategy with customer goals and growth KPIs—contributing to Nightfall's $40M Series B.
- The Routing CompanyLead Product DesignerAugust 2020 - February 2022 (1 year and 6 months)Boston, MA, USA
- Led 0→1 product design for Pingo Rider, Driver, and Dispatcher apps—bringing ride-sharing convenience to public transit systems in 6+ global cities (Seattle → Sydney).
- Designed dispatcher dashboards that cut training time and improved routing efficiency.
- Built a unified, multi-platform design system, reducing engineering rework by 25% and ensuring UX consistency across mobile and web.
- Produced investor prototypes that helped secure $15M Series A funding, showcasing scalability and user value across international deployments.
- ServiceNowUX InternJanuary 2019 - September 2020 (1 year and 8 months)Santa Clara, CA, USA
- Conducted UX audits for application pages with 1M+ monthly visits, improving accessibility and usability across a global enterprise platform.
- Partnered with stakeholders to align design assets to brand and WCAG standards.
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Education
- Master's inNortheastern University2020Master's in Digital Media
- Bachelor's inHUFLIT–2017Bachelor's in English/Vietnamese Translation & Intepreting