About Nabil
French
Native or bilingual
Dutch
Native or bilingual
English
Fluent
Spanish
Basic
Arabic
Conversational
Experience
- Connect ConsultingIT consultantTECHFebruary 2020 - February 2023 (3 years)Anvers, BelgiumAs an IT consultant at Connect Consulting, I worked on several projects for SMEs and large companies.My missions included setting up IT infrastructures, supporting software deployment, and providing technical assistance to end users.I have contributed to both short-term troubleshooting and long-term IT strategies across different sectors.
- Tucrail Brussels:Second- and third-line support engineerSeptember 2022 - February 2023 (5 months)Bruxelles, BelgiumAs a second- and third-line support engineer at Tucrail Brussels, I was responsible for diagnosing and resolving complex IT issues related to hardware, software, and network systems.I worked closely with internal teams and external partners to ensure continuity of services, escalated unresolved incidents, and documented procedures for recurring problems.This role required autonomy, responsiveness, and strong analytical skills in a high-demand environment.
- Brussels fiscality:Second- and third-line support engineerApril 2022 - September 2022 (5 months)Bruxelles, BelgiumAs a second- and third-line support engineer at Brussels Fiscality, I provided advanced technical support to resolve complex issues related to user access, software malfunctions, and workstation configurations.I collaborated with system administrators to escalate critical incidents, maintained documentation, and ensured smooth IT operations within a public-sector environment requiring discretion and efficiency.
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Education
- Informatics basicsKTA Zavelenberg2011Informatics basics
- Applied computer scienceErasmus highschool(Brussels)2014Applied computer science