About Mohamed Amine
Consultant ServiceNow certifié avec une expérience pratique des implémentations HRSD, ITSM et FSO, et de solides bases en administration de plateformes et en conception de workflows.
Expérience en analyse de données, développement full-stack et accompagnement de projets en environnements agiles.
Parle couramment le français, l'anglais et l'arabe. Recherche activement des opportunités d'évolution au sein de projets de transformation numérique d'entreprise.
Certified ServiceNow Consultant with hands-on experience in HRSD, ITSM and FSO
implementations, and a strong foundation in platform administration and workflow
design.
Also experienced in data analytics, full-stack development, and project support
within agile environments.
Fluent in French, English and Arabic. Actively seeking opportunities to grow within
enterprise digital transformation projects
French
Native or bilingual
English
Native or bilingual
Arabic
Native or bilingual
Dutch
Basic
Spanish
Basic
Remote only
Primarily works remotely
Experience
- TALANCertified ServiceNow Consultant – CSACONSULTING AND AUDITSJanuary 2025 - Today (1 year and 5 months)Tunis, Tunisia
- Active contributor to several internal projects for the implementation and optimization of HRSD (Human Resources Service Delivery) and ITSM (IT Service Management) modules on the ServiceNow platform.
- Participated in the design of HR workflows (onboarding, employment verification, administrative requests) and in the configuration of IT service catalogs within an agile environment.
- Integrated business processes using Workflow Studio, Virtual Agent, and customized user portals.
- Supported new hires with their functional and technical onboarding into the ServiceNow environment, including training sessions and personalized mentoring.
- Earned the CSA certification, validating expertise in platform administration and configuration fundamentals.
- DEPTData AnalystCONSULTING AND AUDITSMay 2023 - June 2024 (1 year and 1 month)Rotterdam, Netherlands
- Collected, cleaned, and analyzed large datasets.
- Developed data visualization tools and dashboards.
- Built predictive models and machine learning algorithms.
- Presented findings and recommendations to stakeholders.
- DigiwedoWeb DeveloperDIGITAL AND ITOctober 2020 - March 2022 (1 year and 5 months)Rotterdam, Netherlands
- Developed and maintained web applications using React and Angular. Integrated RESTful APIs and third-party services.
- Performed unit and integration testing.
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Education
- MSc. Data ScienceErasmus University Rotterdam2023
Certifications
- ServiceNow Certified System AdministratorServiceNow2025
- IBM Data Analyst Professional CertificateIBM2024