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Michelle ThomasMT

Michelle Thomas

Product Manager | End user advocate

€400/day
Paris, FR
3-7 years

Average response time: 1 hour

About Michelle

Français: B2
Anglais: Natif

Si vous avez besoin de conseils pour adapter votre produit au marché américain, je suis là pour vous aider.

Regardez mon profile:
J'apprends vite et j'ai passé ma carrière à travailler sur tous les projets que mes clients/entreprises me confiaient. Je suis capable d'évaluer précisément les besoins d'une équipe, d'un projet ou d'un produit en très peu de temps, et je peux planifier et exécuter les étapes nécessaires à son succès.

Au fil des ans, je suis devenu un touche-à-tout : j'ai travaillé sur des solutions SaaS, une application mobile, des intégrations externes et, plus récemment, sur un CMS complexe. J'ai également passé deux ans en intégration sur site avec mes utilisateurs finaux et je suis convaincu que la simplicité du produit et la satisfaction des utilisateurs sont les moteurs de croissance les plus rapides.

Plus récemment, mon client, Southern California Gas, a modernisé son portail client et son site web public. Découvrez le travail de mon équipe sur : socalgas.com.


  • English

    Native or bilingual

  • French

    Basic

Can work on-site
Paris (up to 50km)

Experience

  • Launch by NTT Data
    Product Manager
    May 2021 - September 2024 (3 years and 4 months)
    Group Product Manager for 6 teams (2023-2024)
    ○ Stakeholder point of contact
    ○ Trained and mentored 4 Product Owners
    ○ Kicked off all teams with backlogs, knowledge transfer, clear goals and expectations
    ○ Also acted as Product Owner on the CMS team (6 devs, 2 QEs, 1 UX designer)
    ○ Created and managed the product roadmap
    ○ Led project-wide UX organization with design team (9 UX designers)
    ○ Ran the end sprint demos for all six teams
    ○ Supported agile transformation

    Senior Product Owner (2022 - 2023)
    ○ Operations and Maintenance (O&M) team
    ○ Kicked off new mobile application team, with an SAP and Salesforce integration
  • GENERAL DYNAMICS (GDIT)
    Product Owner, Team Lead / Product Owner
    May 2020 - April 2021 (11 months)
    ○ Consolidated numerous instances of ServiceNow onto a singular platform. (SaaS, PaaS)
    - Including user management workflow (IAM)
    ○ Delivered additional custom applications at the same time, driving them from ideation to launch.
    -> Delivered one a month ahead of schedule.
  • NetImpact Strategies Inc.
    Product Owner
    October 2017 - February 2020 (2 years and 4 months)
    ○ Created and managed the product roadmap - multiple projects with one dev team
    ○ Led all product discovery directly with end users
    ○ Wore many hats - QE, Help Desk, Scrum Master, and Customer Success as well as PO
    ○ Decreased vendor payment wait times by 50%
    ○ Recuperated ~$1M in lost revenue by streamlining a financial service application
    ○ Created a new application in 6 weeks from discovery to launch.

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Education

  • MA
    Howard University
    2013
    History
  • BA
    University of Colorado Boulder
    2010
    History, French

Skill set

Categories