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Malt Strategy
Michel DonckMD

Michel Donck

Certified Salesforce Consultant, Project Lead & BA

€722/day
Bruxelles, BE
8-15 years

Average response time: 1 hour

About Michel

Result driven and passionate professional with solid business and technology knowledge keen on supporting companies in their digital transformation journey.
• Salesforce Certifications: Admin – Pardot - Sales Cloud – Marketing Cloud.
• Proficient on Salesforce implementation projects as Project Manager, Project Lead, Business Analyst and Configurator.
• Project Approach: Agile Methodology as a guideline, fine-tuned to business reality.
• Key Business Principles: Commitment, Dedication and Transparency.

  • French

    Native or bilingual

  • Dutch

    Native or bilingual

  • Spanish

    Conversational

Can work on-site
Bruxelles (up to 50km)

Experience

  • Signify
    Salesforce Business Analyst
    ENERGY AND UTILITIES
    June 2021 - Today (5 years)
    Eindhoven, Netherlands
    J'agis en tant qu'intermédiaire entre le client et l'implémentateur Salesforce.
    Implémentation d'un outil de gestion de visit: Consumer Goods Cloud (CGC)
    Mon champs d'action:
    - Structurer les besoins du client
    - Implémenter la solution dans le système en collaboration avec l'implémentateur
    - Former les équipes de ventes et le support technique
    - Préparer le support de formation
    - Deployer les changements en productions
    - Assister les utilisateurs dans la prise en main de la nouvelle solution
    Consumer Goods Cloud
  • Delfood
    Salesforce Project Lead
    RETAIL (LARGE RETAILERS)
    March 2021 - Today (5 years and 3 months)
    Charleroi, Belgium
  • Parking.Brussels
    Salesforce Consultant
    PUBLIC SECTOR
    November 2020 - May 2021 (7 months)
    Bruxelles, Belgium
Check out Michel's experience

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Education

  • MASTER: International management, marketing & entrepreneurship
    ICHEC
    2015
    Thesis – How can a transformational leader improve the implementation process of a CRM software in a middle-sized company on a time and cost perspective?
  • BACHELOR: Business Management, Economy & Law
    ICHEC
    2013
Check out Michel's education

Certifications

  • Salesforce Marketing Cloud Consultant
    SALESFORCE
    2019
  • Salesforce Marketing Cloud Email Specialist
    SALESFORCE
    2019
Michel's certifications are only visible to Malt Community members

Skill set (7)

Business analysis
Salesforce
Sales Cloud
Service Cloud
Consumer Goods Cloud
Pardot
Functional lead

Categories