About Mauricio
Consultant en Revenue Operations (RevOps) avec plus de 10 ans d'expérience dans les secteurs FinTech, SaaS et paiements.
J'aide les entreprises en forte croissance à optimiser leurs processus commerciaux, automatiser leur CRM et améliorer la performance des ventes avec une approche orientée données.
✅ Compétences principales :
Audit & automatisation Salesforce / HubSpot
Optimisation de processus commerciaux (Sales Ops / RevOps)
Création de dashboards KPIs (Power BI, Excel, SQL)
Structuration du CRM pour soutenir la croissance
🎯 Résultats obtenus :
Réduction du cycle de vente de 15 % chez Fintecture
Migration complète d'une base client vers une nouvelle plateforme interne chez Edenred
Déploiement de dashboards temps réel pour la direction (investisseurs, board)
Certifié Salesforce Admin, Scrum Master, HubSpot Admin, MBA.
Basé à Paris, disponible pour des missions à distance ou en hybride.
Spanish
Native or bilingual
English
Native or bilingual
French
Fluent
Can work on-site
Paris 12e Arrondissement (up to 50km)
Experience
- Edenred Payment SolutionsSales Operations ManagerDecember 2022 - Today (3 years and 6 months)Paris, France• Led the commercial database migration, improving forecast accuracy and the ability to crunch data for the sales team.• Boosted adoption of Salesforce and HubSpot, increasing pipeline visibility and team efficiency.• Managed the migration of 500+ clients from a third-party portal platform to Edenred's internal system, ensuring seamless service continuity.• Mapped and analyzed pricing models for B2B financial products, identifying profit leaks and proposing improvements to make commercial programs more scalable and margin-positive.• Scaled operations for Edenred's VCN program, in projects related to Jira ticketing, KYC onboarding, and lead-to-invoice flows.
- FintectureSales Operations ManagerJanuary 2022 - December 2022 (11 months)Paris, France• Gathered precise data and deployed monthly up-to-date dashboards in order to present to the board of investors (Société Générale)• Set up metrics in Hubspot and refined data collection processes to enhance sales performance indicators.• Built a website scraping process to reach B2B contacts adjusted to the target, covering the pipeline in a 3,5x vs. win rate
- AmadeusProject Manager Commercial Operations - Technology Partnerships | StrategySeptember 2019 - May 2021 (1 year and 8 months)Sand, FranceGlobal Commercial Operations Strategy Team• Developed customized dashboards for the management team with PowerBI, focused on specific KPIs that allow understanding better the business lines with partnerships• Coordinated implementation of the interface for the self-service hub portal to 250 partners to improve UX• Ensured with the process modeling (BPM) criteria of contract management during the team transformation stage to Salesforce CRM
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Education
- MBAIESEG2020Formation orientée business strategy, finance, data analytics et leadership. Projets appliqués en transformation digitale, CRM, et opérations commerciales dans un contexte international.
- ingénierie IndustrielUniversidad de los Andes, Colombie2012Formation en ingénierie des systèmes, finance et entrepreneuriat. Mémoire publié : plateforme d’abonnement B2B pour distributeurs de matériel MRO.
Certifications
- Certificat Salesforce AdminSalesforce2021
- Scrum Master Certified (ESMC)Certiprof2021