About Matthieu Samuel
J’aide les entreprises à transformer leurs projets IT, IA, Cloud ou ERP en résultats concrets : cadrage clair, gouvernance solide, coordination des équipes et livraison maîtrisée.
Ce que j’apporte, c’est ma capacité à faire le lien entre les enjeux métiers, les équipes techniques et la direction, même dans des environnements complexes et internationaux. J’ai l’habitude de piloter des programmes avec plusieurs parties prenantes, des risques, des dépendances, des budgets et des délais serrés.
J’interviens surtout sur des sujets de transformation digitale, IA, data, ITSM, gouvernance projet et amélioration des processus. Mes livrables sont concrets : roadmap, plan projet, reporting exécutif, KPI, comités de pilotage, business case, gestion des risques et plan de déploiement.
French
Native or bilingual
English
Native or bilingual
Can work on-site
Paris (up to 50km)
Experience
- Crédit Agricole GroupSenior AI Technical Program Manager, GenAI Platform & SafetyDecember 2025 - Today (7 months)Paris, France• •Own end-to-end delivery of regulated GenAI and agentic AI initiatives across Compliance, Risk, Cyber and Data: discovery, scoping, blueprint, planning, UAT, release governance, go-live readiness and hypercare.• •Run cross-functional delivery pods with AI architects, data engineers, security, platform teams, product/business owners and operations; maintain WBS, critical path, RAID log, change log, dependencies and go/no-go criteria.• •Built SAT Generative Search, an enterprise RAG platform covering ingestion, chunking, metadata taxonomy, ACL-aware filtering, hybrid retrieval, reranking and grounded generation with citations.• •Delivered secure agent platform capabilities: policy gates, tool allowlisting, human-in-the-loop workflows, confidence thresholds, production monitoring and security/data-governance alignment.• •Designed Evals & LLMOps discipline with 500+ golden examples, offline/online regression harnesses, prompt/version governance, automated release gates and quality KPIs, reducing regression detection time by approx. 60%.• • Implemented AI safety framework: hallucination/citation scoring, PII/toxicity checks, red-team suites, prompt-injection controls, AI Act documentation and audit-ready mitigation plans.• •Drive UAT readouts, defect triage, stakeholder reporting, runbook creation, support handover and BAU transition for production AI capabilities.
- BNP-ParibasSenior Technical Program Manager, AI/ML Product & PlatformJanuary 2024 - September 2025 (1 year and 8 months)Paris, France• •Managed a portfolio of 20+ AI/ML and GenAI products in production in a regulated banking/insurance environment; coordinated 6 global squads across Europe, LATAM and APAC.• •Delivered GenAI copilots and RAG-based assistants for compliance, risk and operational teams, improving model/platform uptime by approx. 35%.• •Owned program governance across roadmap, scope, timeline, EUR2M budget, risks, dependencies, delivery KPIs, steering committees, executive reporting and release decisions.• •Partnered with engineering leads on API orchestration, MLOps flows, model versioning, regression detection, domain-specific benchmarks, production readiness and incident trends.• •Coordinated business, IT, security, data, operations, vendors and support teams to move AI products from prototype to production and BAU operations with clear handover documentation.
- SkilleoProgram Manager, Cloud & AI-Enabled TransformationDecember 2022 - January 2024 (1 year and 1 month)Paris, France• •Led a EUR35M cloud and digital workplace modernization program covering 40,000 endpoints, enterprise migration planning, delivery governance, vendor coordination and C-level reporting.• • Introduced AI-driven IT operations copilots and automation patterns to support incident resolution and operational efficiency, improving incident resolution performance by approx. 25%.• •Managed delivery across Microsoft, Dell, HP, internal IT, security, procurement and business stakeholders; governed SLAs, implementation milestones, risks, escalations and adoption activities.• •Structured RFI/RFP and implementation governance, including project charters, milestone plans, executive committees, dependency tracking, decision logs and operational transition plans.• •Coordinated environment readiness, deployment waves, UAT support, ServiceNow-based operational tracking, hypercare planning and handover to support teams.
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Education
- Executive Master in ManagementESSEC Business SchoolExecutive Master in Management
- Finance - Executive Master in FinanceESGFinance - Executive Master in Finance