Description

+7Y delivering Salesforce solutions across Sales Cloud, Commerce Cloud, and integrations with ERP/BI systems (NetSuite, Celigo, Tableau, Power BI). Expert in process automation, KPI tracking, and multi-region project delivery. Skilled in agile execution, stakeholder management, and mentoring teams to drive operational excellence and enhanced customer experience.

Languages

French
Native or bilingual
English
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Biggie
Technical Lead - Senior Salesforce Administrator & Business Analyst
PRESS AND MEDIA
September 2023 - Today (2 years and 9 months)
Paris, France
• Multi-region Salesforce Sales Cloud projects (Europe, Middle East, LATAM)
• Billing automation via Celigo & NetSuite
• Salesforce data modeling, dashboards (Power BI & Tableau), KPI tracking
• UI mockups, flow diagrams, functional/regression testing (JIRA/XRAY)
• L1 & L2 user support; mentored development team
Salesforce Marketing Cloud Celigo Netsuite Salesforce Jira Service Desk
Christian Dior Couture
Technical Business Analyst – Salesforce Commerce Cloud
LUXURY GOODS
April 2022 - August 2023 (1 year and 4 months)
Paris, France
• Salesforce Commerce Cloud enhancements for global e-commerce
• Process analysis & user journey mapping
• Coordination of functionalities and integrations
• Dashboard & report creation for KPI insights
• Functional & regression testing across regions
Tableau software Jira Xray Salesforce Business analysis Gestion de projet agile
BNP Paribas
Data Scientist – Tech Lead BI
BANKING AND INSURANCE
November 2020 - March 2022 (1 year and 4 months)
Paris, France
• BI solutions design and SQL-based pipelines
• Tableau & Power BI dashboards for strategic reporting
• Salesforce data integration & CRM reporting initiatives
• Process automation for operational efficiency
• Stakeholder collaboration for analytics improvements
Tableau software Talend Business analysis Gestion de projet agile Jira Xray