Description

Avec une expérience internationale de plus de 10 ans dans les agences de publicité et chez le client final. Je suis consultant / chef de projet Salesforce & DocuSign indépendant.

Mes principales missions : Salesforce: Echosens (Sales Cloud / CPQ, / Docusign, 400 utilisateurs), Société Générale (Service Cloud / Einstein Analytics, 200 utilisateurs), Generali (Sales Cloud / Docusign, 200 utilisateurs), Appel d'offres en démarrage

• Compétences en affaires: Gestion de projet en mode Agile, Gestion d'atelier, Configuration avancée Salesforce et Docusign, Gestion / formation de consultants juniors, Formation utilisateur, Rédaction de spécifications fonctionnelles et techniques

• Compétences en outils:

Salesforce: Sales Cloud, Einstein Analytics, Service Cloud, Automation, Data & Security models

Docusign: configuration avancée, automatisation, personnalisation avancée (session de signature + e-mail), connexion de Docusign à Salesforce

• Certifications d'outils

Certifications Salesforce: Administrateur, App Builder, 2x Trailhead Ranger, AI associate

Languages

English
Native or bilingual
French
Native or bilingual
Arabic
Native or bilingual
Italian
Fluent
German
Conversational

Workplace preferences

Can work on-site

Paris (up to 50km)

CHANEL
Business Analyst
LUXURY GOODS
October 2024 - Today (1 year and 8 months)
Paris, France
Writing and preparation of workshops
•
Project Scope
•
Setting up DocuSign, Template, and setting up envelopes
•
Link between IT team and Business team
•
Business models analyzation
•
Reports, conducting test
•
Writing the operating document
•
Drafting the detailed technical specifications
•
Connection between DocuSign and SharePoint
Key delivered business projects: Business Process, Digital Transformation, DocuSign implementation, SharePoint
Deutsche Bank
Business Analyste
BANKING AND INSURANCE
October 2023 - Today (2 years and 8 months)
Luxembourg, Luxembourg
Writing and preparation of workshops

Project Scope

Setting up DocuSign, Template, and setting up envelopes

Link between IT team and Business team

Business models analyzation

Reports, conducting test

Writing the operating document

Drafting the detailed technical specifications
Key delivered business projects: Business Process, Digital Transformation, DocuSign
IFM
Salesforce Auditor
March 2023 - August 2023 (6 months)
Paris, France
Position: Salesforce Auditor
• Writing and preparation of workshops
• Project Scope
• Salesforce Audit
• Business process analyzation
• Reports
• User guide
• Salesforce configuration
Key delivered business projects: Business Process, Digital Transformation,