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Luc DurandLD

Luc Durand

Senior Product Manager | Agile | Data & AI

€600/day
Marseille, FR
8-15 years

Average response time: 1 hour

About Luc

6 products launched 0→1, averaging 4 weeks ahead of schedule. Senior Product Manager with P&L ownership up to
€5M+, cross-functional teams of 30+ engineers across 5 countries. Specialist in complex environments: global distributed
teams, regulated industries, multi-vendor coordination. Recent focus on AI-enabled products: GenAI chatbot (70% ticket
deflection), LLM/RAG integration (<5% hallucination), ML-powered forecasting (88% accuracy). Analytical mindset driven
by solving real user problems - combining visual UX/UI design thinking with metrics-driven ROI optimization. Currently
exploring AI Product Manager opportunities.
  • French

    Native or bilingual

  • English

    Fluent

  • Spanish

    Fluent

  • Portuguese

    Fluent

  • Italian

    Conversational

Can work on-site
Marseille (up to 50km)

Experience

  • AI and GenAI Projects
    Product Manager
    DIGITAL AND IT
    February 2025 - Today (1 year and 4 months)
    Marseille, France
    Task: Design and deploy production-ready RAG pipelines, create prioritization frameworks for AI use cases, and build productivity tools to accelerate PM workflows.
    Action: Built end-to-end RAG pipeline using LangChain (DocumentLoaders, TextSplitters, RetrievalQA, ConversationalRetrievalChain), OpenAI embeddings (ada-002), and Pinecone vector store. Developed RICE-based scoring framework applied to 25+ use cases. Created custom GPT assistants for story mapping and stakeholder alignment.
    • • Result: 85% RAG accuracy in production
    • • Result: 25+ AI use cases prioritized with reusable framework
    • • Result: -35% grooming time with AI-powered tools
    AI Product Strategy Product Discovery 0→1 Product Development product roadmap
  • AXS (Global Ticketing Platform)
    Senior Product Manager - France Market Launch
    January 2024 - December 2024 (11 months)
    Paris, France
    Situation: AXS, major US ticketing platform, needed to launch in France from scratch with no local infrastructure, requiring product localization and GenAI support solution.
    Task: Lead end-to-end product strategy: market discovery, roadmap definition, MVP with payment integrations, GenAI chatbot deployment, and go-to-market execution.
    Action: Conducted competitive analysis (Ticketmaster, Fnac) and 15+ stakeholder interviews. Defined MVP for payment integrations (Stripe, Braintree, Apple Pay) with PSD2/3DS2 and GDPR compliance. Wrote PRD and functional specs. Deployed GenAI chatbot with canary rollout (15% to 50% to 100%). Led Scrum delivery with US Engineering team.
    • • Result: EUR 5M pipeline Year 1
    • • Result: +12% conversion rate
    • • Result: 70% ticket deflection with GenAI chatbot
    • • Result: Launched 4 weeks ahead of schedule
    Product Discovery AI Product Strategy Chatbot GenAI Agile method
  • Givaudan (Global F&B Leader - EUR 7B Revenue)
    Senior Product Owner
    February 2023 - December 2023 (10 months)
    Paris, France
    Marketing teams across 4 countries operated in silos, duplicating efforts and spending excessive time on content creation without leveraging AI capabilities. Task: Lead cross-country discovery, define unified product vision, build 12-month roadmap, and deliver MVP with LLM integration for automated content generation. Action: Conducted 15+ user interviews across France, Switzerland, Mexico, USA. Synthesized insights into 3 priority use cases. Defined MVP using RICE prioritization. Wrote detailed specs (epics, user stories, acceptance criteria). Integrated LLM for content automation with governance guardrails. Led team of 8 across 4 countries using Scrum.
    • • Result: +40% product adoption
    • • Result: -60% content creation time with LLM
    • • Result: 95% on-time delivery
    • • Result: 4.6/5 stakeholder satisfaction

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Education

  • Ph.D. Applied Physics
    UPMC Paris / CEA Saclay
    Ph.D. Applied Physics
  • Master International Business
    CESCI Paris
    Master International Business

Skill set

Categories