About Louis
Fort d'une expérience à des postes stratégiques dans l’hospitalité et le tourisme, je suis specialiste de la mise en place et de l’amélioration des process, autant sur site que digitalement en backoffice.
- Conseil et étude des besoins
- Paramétrage et implémentation d'outils de gestion
- Automatisation/Optimisation des process (RH, stock, vente, comptabilité, project management, Channel manager PMS).
- Formation des équipes et suivi des performances.
- Mise en place de reporting régulier sur les principaux KPI.
- Customer Road map et mise en place des canaux de communication.
- Gestion de projets évenementiels.
- Assistant virtuel en administration générale.
Progiciels maîtrisés: Lightspeed, Zelty, Square, Cloudbeds, Asana, Pennylane, Yokitup, Combo, Slack, Meta suite, Google suite, Booking, Airbnb
Je m’adapte également très bien à d’autres domaines d’activités.
French
Native or bilingual
English
Native or bilingual
Spanish
Fluent
Can work on-site
Paris (up to 50km), Bayonne (up to 50km)
Experience
- Four Trees Jungle LodgeOwner / Project ManagerSeptember 2017 - Today (8 years and 9 months)San Juan del Sur, RI, NicaraguaEco-project started late 2017 in Nicaragua with 3 business partners. Purchase of land, construction, commercialisation and management. Ongoing project.
- Le Social BarDirector of OperationsSeptember 2021 - October 2023 (2 years and 1 month)Paris, FranceIn charge of the start and development of 6 bars nationwide. Strong focus on creating and implementing new processes using new digital solutions (HR, Inventory, Sales, Accounting). Involvement in both daily operations and strategic decisions.
- Simon Says RestaurantOwner / General ManagerNovember 2018 - August 2021 (2 years and 9 months)San Juan del Sur, RI, NicaraguaI bought and managed a restaurant in San Juan Del Sur, Nicaragua. Strong focus on training the team to new processes and quality standards. Successful operation (200k/year) before COVID. Sold early 2024.
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Education
- Master of BusinessGriffith University2011Spécialité Management du sport et Evenementiel
- Licence STAPSILEPS2009Option Management du Sport et des unités commerciales