About Liliana
French
Native or bilingual
Portuguese
Native or bilingual
English
Fluent
Experience
- KlaraProduct DesignerSOFTWARE PUBLISHINGNovember 2022 - Today (3 years and 6 months)Paris, France
- GRDFProduct DesignerJune 2022 - June 2022Paris, FranceCreation of a webapp game to train customer service advisors in customer loyalty issues.- UX Research: creation of personas, realization of the benchmark, research and definition of objectives- Ideation workshops: How might we?, Crazy 8, Heatmap...- Elaboration of userflow and storyboard, high fidelity prototyping- Preparation of user tests, analysis of user feedback, iteration of the prototype- Presentation and pitch of the project in front of the GRDF Management
- The Design CrewProduct DesignerOctober 2021 - December 2021 (2 months)Paris, FranceProduct Designer for 2 full projects for Doctolib & Frichti- Answer to a business problem and identification of the main KPIs- Use of the double diamond method- User research and interviews- Mockups & animating prototypes- Preparation and conduct user tests - feedback's analysis- Iteration of proposed solutions- Presentation pitch to the client
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Education
- Product Designer, Product DesignThe Design Crew2021Product Designer, Product Design
- Introduction to UX DesignDomestika2021Introduction to UX Design