About Laurent
French
Native or bilingual
English
Native or bilingual
Experience
- Paris Metropolitan RegionProgram DirectorApril 2015 - Today (11 years and 2 months)216 W 10th St, Bartlesville, OK 74003, USA
- Allianz Global AssistanceSenior Subject Matter ExpertJanuary 2013 - Today (13 years and 5 months)GreeceRole synopsis: Accountable for end-user support (e.g., answering questions, troubleshooting issues, driving process improvement efforts and supporting training development & execution) in defined area of procurement. The Functional SME own selected technical activities: testing system changes, managing relationships with interface front-line points of contact, and shepherding enhancement / break-fix requests.•AS-IS/Gap Analysis/TO-BE processes, IT Landscape/Architecture•End-user support (answering questions / troubleshooting issues)•Drive process improvement projects to improve efficiency, effectiveness and integration of business processes across the Business Unit (BU)•Develop new and update existing training materials•Assist execution of training delivery & coaching•Test global and local system changes•Manage relationships with interface front-line points of contact and conduct site troubleshooting•Manage third party system upgrades and change process for assigned systems•Represent site on assigned systems governance teams•Provide communication to the site on assigned systems activities and changes•Implementation of the localization packages (for all BUs) and OSS notes
- Adelias ConsultingChief Executive OfficerJanuary 2004 - Today (22 years and 5 months)Annecy, FranceAdelias Consulting helps organizations prepare for coming changes, manage the complex organizational and workforce transition to the desired end state. And we help them operate successfully once a business solution or transformation is in place to realize the greatest long-term value from their business improvement efforts. We help companies develop the capacity to continually change and do so without buckling under the pressure of new ways of working or disrupting their ongoing business operations. Our proven change management approach enables organizations to identify the changes needed to achieve high performance. Our research and insights bear this out.
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Education
- Certified Public Accountant (CPA)2000
- Certified Accountant (CA)2000