Description

Consultant UX | UX Lead avec plus de 20 ans d’expérience en définition des besoins, architecture de l’information et expérience de l’utilisateur. Je design des expériences digitales simples, intuitives et agréables à utiliser en recherchant les attentes de l'utilisateur et en analysant les besoins du client.

Très à l’aise en équipes multidisciplinaires et internationales, ma carrière s'est essentiellement déroulée en l'Angleterre. Aujourd’hui, je recherche de nouvelles aventures en France ou Espagne.

Trilingue français, anglais, espagnol, j’ai mené des projets UX dans des secteurs d'activité très variés tels que les Télécoms, le Tourisme, le Sport, la Finance, l’Assurance, l’Automobile, l’Ecommerce, le Software Industriel... etc. Ces expériences m'ont permis d'acquérir une bonne capacité d'adaptation.

Mes compétences sont les suivantes :

Phase de découverte du projet: interviews du client et des utilisateurs, définition du cahier des charges, analyse business, évaluation heuristique, audit de contenu, benchmarking de la concurrence, analyse des data (Hotjar, Google Analytics), recherche utilisateur, définition des personas, ateliers de parcours utilisateurs
Phase de conception: plan de site, architecture de l'information ('card sorting'), définition du parcours utilisateur, design thinking, sketching, wireframe, test utilisateurs, A/B test
Livrables : prototype interactif (Axure, Sketch, Figma), spécifications fonctionnelles.
Phase de développement: gestion/suivi des équipes design et équipes techniques pour assurer le respect des spécifications

Je réside à Barcelone (Espagne) mais suis mobile sur la France. Pour toute information complémentaire, ainsi que pour des exemples de projets que j'ai mené, n'hésitez pas à me demander mon portfolio.

Languages

Spanish
Native or bilingual
English
Native or bilingual
French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

IGN (Institut National Géographique)
UX Consultant
ARCHITECTURE AND URBAN PLANNING
March 2023 - January 2024 (11 months)
The French Geographic National Institute are building an open digital platform to allow all map producers in France to upload, share, visualise and mutualise location-based datasets.

Producers are local government departments and agencies, public organisations, private companies…etc. This platform is called “Géoplateforme” and includes numerous digital tools for various use cases. It is a 21 million euros sovereign project.

I designed the UX experience for the following 2 systems:
•⁠ ⁠an online map-based tool (“Portail Cartographique”) for the general public to access maps, select and visualise from thousands of location-based data, import and use tools, report errors, personalise, save and share their own maps…
•⁠ ⁠a back-end administrative system allowing map professionals to update and manage their data, create visualisations, review maps data from other producers, manage user feedback…

Process followed:
• ⁠interviewed stakeholders to identify and prioritise requirements, understand the user needs and pain points
•⁠ ⁠⁠ ⁠identified and designed key workflows
•⁠ ⁠created wireframes for the main screens in the experience
•⁠ ⁠had daily interactions with the project stakeholders (Project Owners, Tech Specialists, Copywriters, Marketing and Communications teams…)
•⁠ ⁠created a large UX prototype illustrating all the flows and screens
•⁠ ⁠led quantitative and qualitative testing workshops with end users
•⁠ updated the workflows and prototype based on the user feedback
•⁠ followed up with Accessibility specialist, UI designers and Front End developers.
User Experience Design User Research User Testing Recette fonctionnelle Workflows Business analysis Prototypage
Learnlife
UX Consultant
EDUCATION AND E-LEARNING
November 2020 - January 2022 (1 year and 3 months)
Barcelone, Spain
I built a digital platform for Learnlife, a disruptive startup in the education space. I worked in close collaboration with the product manager, the tech team, the main stakeholders and users.

The process involved:
- interviewing innovative thinkers in the education space as well as teachers and students. The goal was to understand their needs and frustrations during the learning and teaching process
- sketching high level ideas and testing them with users
- refining ideas, creating functional prototypes and testing again
- ensuring the product was built as specified by the tech team
User Experience Design UX Research Prototyping Design produit
Very Chic
Product Designer
TRAVEL AND TOURISM
January 2020 - March 2020 (2 months)
Barcelona, Spain
Very Chic is an online travel platform providing luxury hotels and holiday at a discounted price. My task WAS to redesign the responsive website and IOS/Android mobile apps with the following objectives in mind:
- increase KPIs such as the conversion rate, customer retention rate…etc.
- include the user in the design process
- introduce user personalisation to the experience
- reduce inbound calls to the call center