About Katia
☁️ Salesforce expert 8 years experience ☁️
I am a freelance Salesforce Business Analyst / Functional Consultant / Project manager / Trainer with 8+ years of international exposure in Salesforce projects.
✓ Main Salesforce projects : Arkea (Sales Cloud, Financial Service Cloud/800+ users), Effy (Sales Cloud/50+ users), Albea (Sales Cloud/CPQ 500+ users), Pickup (Service Cloud/1000+ users), Elior (Sales Cloud/900+ users), Orange (Sales Cloud, Pardot/1000+ users)
✓ Business skills : Agile project management, workshop/comittee lead, need analysis, data modeling, advanced setup of Salesforce, training of junior consultants / administrators, management of developers in France and offshore, fluent English
✓ Salesforce skills : Sales Cloud, Service Cloud, Porcess automation, Data & Security models
✓ Salesforce certification : Administrator
✓ Tools : project management (JIRA, Trello), Communication/wiki (Slack, Meet, Teams, Confluence)
Feel free to contact me : zero six-fifty two-sixteen-fifty eight-nineteen
French
Native or bilingual
English
Fluent
Spanish
Fluent
Can work on-site
Paris (up to 50km), Lyon (up to 100km), Bordeaux (up to 100km), Marseille (up to 100km), Lille (up to 100km)
Experience
- Crédit Mutuel ArkéaSalesforce Business AnalystJuly 2020 - Today (5 years and 11 months)Brest, FranceApplication maintenance management (evolution, assistance, bug solving) :-Functional analysis-Basic and advanced configurations (field creation, validation rule, report, flow...)-Test management-Documentation & change-Communication (Newsletter, Release new features...)
- AFDASSalesforce Business AnalystJanuary 2022 - August 2022 (7 months)Paris, FranceFunctional spécifications writing
- EffySalesforce Business AnalystJuly 2021 - December 2021 (5 months)Paris, France-Salesforce deployment-Application maintenance management-Advanced configurations (process builder, flow, validation rule, formula field, data loader)
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Education
- Master 2 GestionESSEC Business School Paris2014Master 2, Business and Management
- Master 1, Marketing & StratégieUniversité Paris Dauphine2011Master 1, Marketing & Strategy
Certifications
- ADX 201EI Technologies2015