About Julien
Consultant proposant un accompagnement autour des problématiques ITSM tant centrées processus/practices (ITILv3/ITIL4) qu'outil (ServiceNow).
Certifié dans de multiples domaines, je possède la faculté de coacher individuellement ou former des équipes sur l'ensemble de ces sujets.
- ITIL v3
- ITIL4
- Prince 2
- CobiT 5
- ISO 27001
- ISO 27005
- ServiceNow ITSM / ITOM / ITBM / CSM / HR / GRC / Sécurité
French
Native or bilingual
English
Native or bilingual
Can work on-site
Paris (up to 10km)
Experience
- FreelanceFreelanceJanuary 2022 - Today (4 years and 5 months)Strategic & Tactical Advisory Individual Coaching
- ChanelITSM/ ServiceNow - Deployment Services LeadJuly 2021 - December 2021 (5 months)
- ServicenowPrincipal Technical TrainerSOFTWARE PUBLISHINGSeptember 2017 - July 2021 (3 years and 9 months)Paris, France
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Education
- Master of ManagementDominican University of California2009Master's degree, Management and Marketing of IT
- Master, Ingénieurie InformatiqueSUPINFO - The International Institute of Information Technology2009Master, Ingénieurie Informatique