About Joel
Avec 7 ans d’expérience dans la gestion de projets IT, le marketing et la conduite du changement, je résous les défis complexes qui freinent la réussite des projets : visibilité, coordination, allocation optimale des ressources, maîtrise des délais et des budgets. Maîtrisant les méthodologies agiles et des outils de pilotage (Excel, Power BI, Jira), j’apporte rigueur et efficacité pour anticiper les risques et assurer une exécution irréprochable.
Mon approche ? Une vision stratégique alignée avec les objectifs de l’entreprise, soutenue par une communication transparente et un leadership fédérateur. Je sais mobiliser les équipes, maintenir la motivation sous pression et optimiser chaque étape pour des résultats concrets et mesurables.
Si vous recherchez un chef de projet orienté résultats, proactif et passionné par l’excellence, je suis la solution pour faire passer vos projets au niveau supérieur.
French
Native or bilingual
English
Fluent
Can work on-site
Paris (up to 50km)
Experience
- BNP PARIBASConsultant PMO Portfolio - ITTBANKING AND INSURANCEOctober 2021 - Today (4 years and 8 months)Developed skills: Budget management, organization, stress management, pedagogy, communicationManaging and monitoring the project portfolio, comprising 54 projects for 2023 (roadmap, budget, risks, resources, incidents)Ensuring the execution of initiatives and the effective pacing of the strategic vision by maintaining schedule adherence, quality of business deliverables, budgets, and regularly sharing this roadmap with team leadersSupporting 32 project managers (change management, training in management tools, aiding deliverable production...)Enhancing tracking tools and identifying key performance indicators (KPIs)Utilizing and producing reports to enhance project managementDrafting and updating governance documentationActivity leaderCoordinating a team of 2 collaborators
- Cellnex TelecomConsultant Business Analyst and IT Project ManagerTELECOMMUNICATIONSMay 2023 - Today (3 years and 1 month)Boulogne-Billancourt, FranceDeveloped skills: Building relationships, understanding needs, being responsive, listening actively, managing and prioritizing tasks.• Collecting needs and requirements• Writing functional specifications• Studying feasibility for both the back-end and front-end• Creating use cases• Drafting data models• Managing and prioritizing the backlog• Testing the results obtained directly within the application, and creating bug tickets• Coordinating teams (Business Analysis, Development, UX/UI, Testing)• Writing documentation• Writing user groups
- Healthy by jourMarketing Business Analyst - Customer success managerAGRICULTUREOctober 2020 - July 2021 (9 months)92400 Courbevoie, FranceDeveloped skills: Autonomy, proactive approach, decision-making, budget management and creation (€1000/month)Customer Service Management (20 tickets per day on average - Resolution rate within 48 hours: 100%)Database construction (Excel)Database utilization (Customer experience tracking)Monitoring digital tool statistics and identifying KPIsProject proposals to enhance customer satisfactionDefining strategies for customer acquisition and retention through SEO, social mediaSocial media management (Instagram, Facebook)Creating satisfaction surveys and proposing NPS targets (20)Collaboration with franchisees to ensure an enhanced customer experienceCompetitive monitoringCreation of training contentDeveloping communication materials (flyers, presentations, etc.)
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Education
- Grade master ICD - e-business - digitalICD International Business School2019Grade master ICD - e-business marketing et digital, Opérations de marketing dans le domaine des services commerciaux et personnels / financiers
- Licence responsable du developpement commercial et marketingICD Business School2017Licence responsable du developpement commercial et marketing