About Jevorn
French
Fluent
English
Native or bilingual
Experience
- KhoraUX UI DesignerSOCIAL NETWORKSJuly 2022 - August 2022 (1 month)Orléans, France• Oversaw the design thinking process and wireframing the application.• Conducted various usability and desirability tests to validate designs with over 90% of users understanding the concept.• Prototyped and animated wireframes along with developing some user interface kits.
- SendinblueCustomer Experience RepresentativeRETAIL (SMALL BUSINESS)December 2021 - April 2022 (4 months)Paris, France• Managed and resolved over 121 day-to-day tickets for English-speaking customers all while maintaining a responsive rate of 88% minimum.• Reported, analyzed, and resolved system, customer, and operational issues that impacted service.• Resolved issues surrounding billing. and API connections.
- Ministère de l'Éducation nationaleAssistant de LangueEDUCATION AND E-LEARNINGSeptember 2017 - June 2021 (3 years and 9 months)France• Supported the preparation of TOEIC and baccalaureate exams by creating specialised lessons and content to facilitate interactive learning resulting in 82% exam success rate.• Moderated and revised content in classrooms to facilitate classroom discussions and student centered learning.• Created a specific program to share ideas and speak with a native English speaker during lessons who would visit the schools.
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Education
- UX/UI Design 9 weeks Bootcamp, Web Page, Digital/Multimedia and Information Resources DesignIronhack2022UX/UI Design 9 weeks Bootcamp, Web Page, Digital/Multimedia and Information Resources Design
- Master's degree, Applied Languages and International BuisinessUniversité d'Orléans2021Master's degree, Applied Languages and International Buisiness
Certifications
- UX UI Full Time BootcampIronhack2022