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Jean-Sébastien Colson

Innovation Designer / UX Researcher

Works remotely from Paris

  • 48.8778
  • 2.31756
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Propose a project The project will begin once you accept Jean-Sébastien's quote.

Location and workplace preferences

Location
Paris, France
Remote only
Primarily works remotely

Preferences

Project length
  • ≤ 1 week
  • ≤ 1 month
  • Between 1-3 months
  • Between 3-6 months
  • ≥ 6 months
Business sector
  • Aviation & Aerospace
  • Digital & IT
  • Agriculture
  • Architecture & Urban Planning
  • Arts & Crafts
+43 autres

Verifications

Freelancer code of conduct signed
Read the Malt code of conduct

Verified email

Languages

Categories

Skills (42)

Jean-Sébastien in a few words

UX Researcher, Innovation and experience designer, sprint facilitator, I develop for 20 years an omnichannel B2C and B2B expertise in health, luxury, finance, culture, telco, media, industry.
I like working with big international groups as well as innovative startups.
Working languages: French, English, Spanish.

Latest projects:
=> International Research (Legrand, electrical and home automation solutions, w/ WeDigitalGarden)
=> Service Design (Paylib, FinTech mobile payment, w/ EY)
=> Innovation Design (Insurance leader, w/ BCG Digital Ventures)
=> Design Sprint (world leader in Cosmetics, w/ Un-Plugg)
=> Innovation Design (leading French bank, w/ EY)
=> International market research on Eyecare (optical leader, w/ BCG Digital Ventures)
=> Portal Usability ReEngineering (Airbus, w/ Capgemini)
=> Market research on Diabetes (leading Pharma group, w/ Fjord Paris and Madrid)

Main references: Airbus, Alcatel, Alstom Transport, Arte.tv, Banque Palatine, Bayer, BNP Paribas, Carrefour, Cartier, Cetelem, Chanel, European Commission, Conseil d’Etat, CSA, Econocom, Atlas Editions, Essilor, DBV Technologies, FDJ, Bouygues Group, Richemont Group, HSBC, L'Oréal, La Redoute, Le Bon Coin, Legrand, LVMH, Ministère de l’Education, Ministère de l’Equipement, Nabaztag, Natixis, Nexity, Orange, P&G, Peugeot, Reed, YSL, Service d’information du gouvernement, Société Générale.

Main digital partners: BCG Digital Ventures, Digitas, EY, Fjord, Malt, Opinionway, Publicis.Sapient, Wework.

#InnovationDesign #DesignSprint #InfieldResearch #QualitativeStudies #UXD #ServiceDesign

Portfolio

Portfolio is only available to registered users

Experience

SODEXO - Sodexo

Health & Wellness

Senior UX Researcher  - As a freelancer

Londres, England, Royaume-Uni

October 2021 - June 2022 (8 months)

Definition of Sodexo clients’ employees' target digital experience:
-> International benchmarking & gap analysis
-> Target experience design
-> Action plan for the new solution pilot

Recommendation from Richard Branco, direct manager during the Sodexo mission:
"I had the chance to work with Jean-Sebastien on a strategic project for Sodexo to define the target digital experience for Sodexo clients’ employees. I thoroughly enjoy my time working with Jean-Sebastien, and came to know him as a truly valuable asset during this engagement. He is honest, dependable and hard working, with strong UX skills. He managed to adapt quickly to the complex environment of a global company. His expertise in User Experience was critical for shaping Sodexo product strategy. He has always been a joy to work with, a true team player and managed to foster positive discussions. I confidently recommend him if you want to nail the design of digital experiences."

Sodexo is the global leader in quality of life services, operating in 56 countries, serving 100 million consumers each day through on-site food and facilities management services, benefits & rewards services and personal & home services.
Benchmarking User Experience Design Recherche utilisateur Design Thinking Business Strategy UX Research Audit UX

Legrand

Civil Engineering

Senior Researcher  - As a freelancer

Paris, France

January 2020 - March 2020 (2 months)

Remodelling of the e-Catalog of Legrand's Solutions.

Field study:
-> Interviews of electricians, design officers, architects and distributors (Dubai, Casablanca ...)
-> Remote research in other regions APMEASA (Asia-Pacific / Middle East / Africa / South America)
-> Workshops

=> Shaping the ideal solution, taking into account cultural, regulatory and domestic/professional requests.

GROUP PROFILE
Legrand is a French industrial group, one of the world leaders in products and systems for electrical installations, information networks and home automation solutions.
Interview Shadowing Workshop animation Benchmarking French Design Thinking Business intelligence Strategic analysis Méthode agile

L'Oréal

Fashion & Cosmetics

Design Sprints Facilitator  - As a freelancer

Levallois-Perret, France

January 2018 - January 2019 (1 year)

=> Implementation of the Google Ventures methodology (Design Sprint of 5 days with a team of 6 to 8 people)
=> Ecosystem analysis, ideation workshop and prototypes construction with targeted problems and objectives (Maternity, Oncology, Dermatology)
=> Overall, a great satisfaction of the POs

GROUP PROFILE
L'Oréal is a French industrial group of cosmetics created in 1909, which has become the world leader in the cosmetics industry.

Paylib

Banking & Insurance

Service Designer  - As a freelancer

Paris, France

February 2019 - July 2019 (5 months)

External recommendations

Check out Jean-Sébastien's recommendations

Education

Certifications