Welcome to Jean-Sébastien's freelance profile!
Location and workplace preferences
- Paris, France
- Remote only
- Primarily works remotely
- Project length
- ≤ 1 week
- ≤ 1 month
- Between 1-3 months
- Between 3-6 months
- ≥ 6 months
- Business sector
- Aviation & Aerospace
- Digital & IT
- Architecture & Urban Planning
- Arts & Crafts
Freelancer code of conduct signed
Read the Malt code of conduct
Jean-Sébastien in a few words
I like working with big international groups as well as innovative startups.
Working languages: French, English, Spanish.
=> International Research (Legrand, electrical and home automation solutions, w/ WeDigitalGarden)
=> Service Design (Paylib, FinTech mobile payment, w/ EY)
=> Innovation Design (Insurance leader, w/ BCG Digital Ventures)
=> Design Sprint (world leader in Cosmetics, w/ Un-Plugg)
=> Innovation Design (leading French bank, w/ EY)
=> International market research on Eyecare (optical leader, w/ BCG Digital Ventures)
=> Portal Usability ReEngineering (Airbus, w/ Capgemini)
=> Market research on Diabetes (leading Pharma group, w/ Fjord Paris and Madrid)
Main references: Airbus, Alcatel, Alstom Transport, Arte.tv, Banque Palatine, Bayer, BNP Paribas, Carrefour, Cartier, Cetelem, Chanel, European Commission, Conseil d’Etat, CSA, Econocom, Atlas Editions, Essilor, DBV Technologies, FDJ, Bouygues Group, Richemont Group, HSBC, L'Oréal, La Redoute, Le Bon Coin, Legrand, LVMH, Ministère de l’Education, Ministère de l’Equipement, Nabaztag, Natixis, Nexity, Orange, P&G, Peugeot, Reed, YSL, Service d’information du gouvernement, Société Générale.
Main digital partners: BCG Digital Ventures, Digitas, EY, Fjord, Malt, Opinionway, Publicis.Sapient, Wework.
#InnovationDesign #DesignSprint #InfieldResearch #QualitativeStudies #UXD #ServiceDesign
Portfolio is only available to registered users
SODEXO - Sodexo
Health & Wellness
Senior UX Researcher - As a freelancer
-> International benchmarking & gap analysis
-> Target experience design
-> Action plan for the new solution pilot
Recommendation from Richard Branco, direct manager during the Sodexo mission:
"I had the chance to work with Jean-Sebastien on a strategic project for Sodexo to define the target digital experience for Sodexo clients’ employees. I thoroughly enjoy my time working with Jean-Sebastien, and came to know him as a truly valuable asset during this engagement. He is honest, dependable and hard working, with strong UX skills. He managed to adapt quickly to the complex environment of a global company. His expertise in User Experience was critical for shaping Sodexo product strategy. He has always been a joy to work with, a true team player and managed to foster positive discussions. I confidently recommend him if you want to nail the design of digital experiences."
Sodexo is the global leader in quality of life services, operating in 56 countries, serving 100 million consumers each day through on-site food and facilities management services, benefits & rewards services and personal & home services.
Senior Researcher - As a freelancer
-> Interviews of electricians, design officers, architects and distributors (Dubai, Casablanca ...)
-> Remote research in other regions APMEASA (Asia-Pacific / Middle East / Africa / South America)
=> Shaping the ideal solution, taking into account cultural, regulatory and domestic/professional requests.
Legrand is a French industrial group, one of the world leaders in products and systems for electrical installations, information networks and home automation solutions.
Fashion & Cosmetics
Design Sprints Facilitator - As a freelancer
=> Ecosystem analysis, ideation workshop and prototypes construction with targeted problems and objectives (Maternity, Oncology, Dermatology)
=> Overall, a great satisfaction of the POs
L'Oréal is a French industrial group of cosmetics created in 1909, which has become the world leader in the cosmetics industry.
Banking & Insurance
Service Designer - As a freelancer
Imagine, test and build new services to make Paylib the mobile payment service "préféré des Français":
-> Conduct in-field researches on mobile uses (France, Nordic countries)
-> Benchmark competitors key strengths & competitive advantages
-> Identify latent needs and opportunity spaces on the French market
-> Organise & manage workshops with the partnering banks’ UX teams
-> Design the new services
Paylib is a spin-off providing a panel of electronic payment services managed by GIE Paylib Services grouping several French banking groups (BNP Paribas, La Banque Postale, Société Générale, Crédit Mutuel Arkéa, Crédit Agricole, Groupe BPCE, Crédit Mutuel, CIC).
BCG Digital Ventures - BCG
Banking & Insurance
Strategic Designer - As a freelancer
-> Innovation Sprint in the Insurance industry
-> Implementation of the DV method which aims at launching new businesses in less than 1 year
-> Sprint over 13 weeks with 3 Immersion Sessions to focus on the 3 most promising businesses
-> Ambition to define 2 to 3 disruptive projects of large scale
BCGDV invents, creates and develops innovative startups in partnership with the largest companies in the world.
Bayer - GROUPE BAYER
Strategic Designer - As a freelancer
Conduct an analysis of the diabetes market in France to identify opportunities for disruption / innovation:
-> Identify key players
-> Obtain a systemic vision of the structure and interactions of different actors: ecosystem mapping
-> Identify latent needs and key opportunity spaces to create a differentiating value
-> Report Disruption Opportunities for Improvement and Innovation
World leading company whose core business lies in the biotechnology sectors applied to health and agriculture.
Airbus - AIRBUS GROUP
Aviation & Aerospace
Senior UX consultant - As a freelancer
The AirbusWorld extranet, which provides airline companies with all aircraft documents and procedures, offers an experience that is perceived as contrasting and can be optimized. It is requested to identify the frictions and make recommendations prior to the redesign of the Extranet:
-> Expert audit of the existing "AirbusWorld" Extranet
-> Quanti survey: organization and analysis (> 3000 users / international)
-> Quali survey: preparation and animation of the focus groups
-> Roadmap and recommendations
Airbus is an international pioneer in the aerospace industry, a leader in designing, manufacturing and delivering aerospace products, services and solutions to customers worldwide.
Consulting & Audits
UX Researcher - As a freelancer
-> Research projects
-> Customer experience assessment
-> Focus groups
-> Eye-tracking analysis
OpinionWay is a forerunner of innovation in marketing studies, communication and opinion polls.
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