About Jean
English
Native or bilingual
Remote only
Primarily works remotely
Experience
- OAKLAND GroupSenior Support EngineerEDUCATION AND E-LEARNINGAugust 2022 - July 2024 (2 years)Genève, SwitzerlandChoix d'un outil de suivi de bug pour le support : Taiga + installation DockerSupport technique niveau 2/3 pour différent projets/clients (EPFL, STALKS, RANDSTAD)
- Récupération et analyse des logs serveurs (grep, curl)
- Utilisation de JIRA/Confluence pour alimenter une base de connaissance
- Déploiement de patchs en Recette et Production (Nexus, Teamcity)
- Gestion des incidents de production et communication client
- CIUP FNAKDéveloppeur WebEDUCATION AND E-LEARNINGJune 2014 - Today (11 years and 11 months)Strasbourg, France
- MP BiomedicalsDéveloppeur WebMEDICALJuly 2013 - May 2014 (10 months)Illkirch-Graffenstaden, France
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Education
- BTS Informatique IndustrielleLycée Alphonse HEINRICH (Haguenau, 67)2003