Description

Lead CSM depuis 20 ans dans plusieurs secteurs d'activité : édition de logiciels et automobile.

✔️ Gestion d'équipes internes internationales jusqu'à 36 personnes, recrutement, formation et management.

Outils : Zendesk, Intercom, Hubspot, Salesforce, Slack, MS Azure, Asana, Jira, Trello, Notion, MS/Google Suite.

Langues : anglais et espagnol bilingue, notions d'allemand et de russe.

Industry field of expertise

Languages

Workplace preferences

Can work on-site

Paris (up to 10km)

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Intégration et accompagnement des nouveaux clients
Gestion de la relation client sur le long terme
Collaboration interservices : recouvrement, avocats, gestion des prestataires
Customer Relationship Management (CRM) Gestion de projet

Agatha Frydrych

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4.7

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Baptiste Duhen

Fullstack developer

4.6

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Amed Hamou

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(2)

Audrey Champion

Web developer

4.3

(3)

AI in Project Management
LinkedIn
2024
Artificial Intelligence for Business
Software Product Management
Université d'Alberta, Canada
2017
Agile software development practices

Jean Calestani

Lead Customer Success Manager