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Jarl Stephen DiambombaJS

Jarl Stephen Diambomba

Développeur ServiceNow |Consultant |Micro-missions

€630/day
Paris, FR
3-7 years

Average response time: 1 hour

About Jarl Stephen

Développeur ServiceNow spécialisé dans les micro-missions, le dépannage et l’optimisation d’instances existantes.

J’interviens sur des besoins ponctuels et urgents : correction de Business Rules, scripts JavaScript, Flow Designer, catalog items, intégrations REST simples et optimisation des performances.

Certifié CSA, CAD et CIS ITSM, CIS Data Fundation, CIS Discovery, CIS Services Mapping, j’accompagne également les équipes et développeurs sur de la montée en compétence, du coaching ServiceNow et de la préparation aux certifications.

Mon objectif : résoudre rapidement des problèmes concrets, avec des solutions propres, maintenables et conformes aux bonnes pratiques ServiceNow.

Disponible en remote, principalement le soir et le week-end, pour des missions courtes, audits rapides ou sessions de coaching.
  • French

    Native or bilingual

  • English

    Conversational

  • Spanish

    Fluent

Remote only
Primarily works remotely

Experience

  • Loxam
    ServiceNow Developer and Technical Owner
    MECHANICAL ENGINEERING
    August 2023 - January 2026 (2 years and 5 months)
    Puteaux, France
    Development activities
    • Development of:
    • Business Rules
    • Script Includes
    • Client Scripts
    • UI Policies
    • Record Producers
    • Flow Designer / Workflows

    Module customization
    • Customization and configuration of ServiceNow modules:
    • ITSM
    • CMDB
    • Service Portal
    • HR Service Delivery (HRSD)
    • Customer Service Management (CSM)

    Integrations
    • Design and implementation of integrations:
    • REST and SOAP APIs
    • Connections with third-party systems (Okta, business applications, HRIS, monitoring tools, etc.)

    Best practices
    • Ensure compliance with ServiceNow best practices:
    • Performance optimization
    • Maintainability and scalability
    • Upgrade-safe development
    ServiceNow CMDB ITSM JavaScript Coaching
  • International Retail Banking BNPP_IRB
    ServiceNow Developer
    BANKING AND INSURANCE
    August 2021 - August 2022 (1 year)
    Paris, France
    .Design, develop, and maintain applications and functionalities on the ServiceNow platform
    • Configure and customize platform components:
    • Business Rules
    • Script Includes
    • Client Scripts
    • UI Policies
    • Record Producers
    • Flow Designer / Workflows
    • Customize and support ServiceNow modules:
    • ITSM
    • CMDB
    • Service Portal
    • HR Service Delivery (HRSD)
    • Customer Service Management (CSM)
    • Develop and maintain integrations using REST and SOAP APIs
    • Troubleshoot and resolve technical issues (L2/L3 support)
    • Ensure adherence to ServiceNow best practices:
    • Performance
    • Maintainability
    • Security
    • Upgrade-safe development
    • Collaborate with functional teams to translate business requirements into technical solutions
    ServiceNow CMDB ITSM JavaScript ITOM

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Education

  • Licence professionnelle Informatique
    La Sorbonne
    2022
    Développement informatique

Certifications

  • CIS - ITSM
    Servicenow
    2024
    Gestion de request Business Rules ITSM HTML / CSS / JavaScript Incident Management Accompagnement au changement
  • ServiceNow Certified System Administrator
    Servicenow
    2024
    CSA Administration ServiceNow

Skill set

Categories