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Issam T.IT

Issam T.

Technicien Support Informatique Freelance

€200/day
Bordeaux, FR
3-7 years
Maintenance informatique, support Windows, Microsoft 365, réseau/Wi-Fi, helpdesk N1/N2
Support informatique, dépannage PC, Microsoft 365, imprimantes, réseau et assistance B2B
Technicien support IT, maintenance Windows, Wi-Fi, sécurité, sauvegarde et helpdesk
Assistance informatique, installation postes, Office 365, réseau, antivirus et support PME
Maintenance IT pour PME, support utilisateurs, Windows, Microsoft 365, réseau et sécurité

Average response time: 1 hour

About Issam

Technicien support informatique freelance, j’accompagne les TPE/PME dans la maintenance informatique, le dépannage Windows, l’installation de postes, Microsoft 365, les imprimantes, le réseau/Wi-Fi, la sauvegarde et la sécurité de base. Intervention à distance ou sur site à Bordeaux et alentours.
Digital and IT Services

  • French

    Native or bilingual

  • Arabic

    Native or bilingual

  • English

    Conversational

Can work on-site
Bordeaux (up to 50km)

Experience

  • Indépendant / Freelance
    Technicien Support Informatique Freelance
    January 2024 - Today (2 years and 5 months)
    Bordeaux, France
    Technicien support informatique freelance depuis janvier 2024, j’interviens auprès des TPE/PME pour la maintenance informatique, le dépannage Windows, l’installation de postes, la configuration Microsoft 365, imprimantes, réseau/Wi-Fi, sauvegardes et sécurité de base.

    J’assure des interventions à distance ou sur site, avec un service rapide, clair et adapté aux besoins professionnels.
    Maintenance IT pour PME, support utilisateurs, Windows, Microsoft 365, réseau et sécurité Assistance informatique, installation postes, Office 365, réseau, antivirus et support PME
  • Medenine Alimentation (Vival / Casino Group)
    Local Convenience Store Manager
    May 2022 - December 2023 (1 year and 7 months)
    Bordeaux, France
    • • Managed daily store operations, including inventory, ordering, merchandising, and customer service.
    • • Increased sales by 20% through local marketing initiatives and improved in-store execution.
  • Teleperformance – Bouygues Telecom
    Technical Support Assistant
    January 2021 - December 2021 (11 months)
    Tunis, Tunisia
    • • Provided technical assistance to customers and resolved service issues efficiently.
    • • Contributed to higher customer satisfaction through clear communication and effective troubleshooting.
Check out Issam's experience

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Education

  • B2 Diploma in German Language and Literature
    Sprachinstitut Perfekt Deutsch Dortmund
    2016
    B2 Diploma in German Language and Literature
  • Bachelor's Degree
    École Centrale Polytechnique Privée de Tunis
    2015
    Bachelor's Degree
Check out Issam's education

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