About Ismael
Strategic Senior Program Manager with 10 years of experience driving data management and digital transformation initiatives across various industries. Expertise in leading large-scale data programs, including governance, integration, and cloud solutions, while aligning technical strategies with business objectives. Proven track record of managing 100+ successful projects, delivering significant improvements in data quality, accessibility, and decision-making efficiency. Skilled in leading global teams, managing multi-million-euro budgets, and collaborating with senior executives to deliver impactful, data-driven solutions that enhance operational performance and business outcomes.
🚀 Currently leading the Hotel Data 360 initiative at Accor, overseeing 6 streams in both Business & Digital Factory.
📞 Let’s connect to elevate your data projects!
English
Native or bilingual
French
Native or bilingual
Can work on-site
Paris (up to 20km)
Experience
- AccorProgram Manager DataHOSPITALITYJuly 2024 - Today (1 year and 11 months)Paris, FranceKey Skills: Snowflake, Tableau, ETL, Data Governance, Data Quality, Stakeholder Management, PMS (Opera Cloud), Business Intelligence, Steering Committees, Timelines, Data Products
- Leading the Hotel Data 360 Initiative, overseeing 6 streams and more than 50 Resources to improve data coverage, content freshness, and reliability across Accor’s global hotels (5700 hotels worldwide).
- Directing data extraction from PMS (Opera Cloud) and third-party vendors, integrating hotels data records into Snowflake via ETLs.
- Owned product roadmap for integration platforms, driving API management solutions to retrieve and synchronize hotel data from RMS, PMS, and CRS systems. Improved data freshness by 40% and expanded hotel coverage from 70% to 80% within six months.
- Managed and prioritized a backlog of 200+ user stories across event-driven architectures, ETL pipelines, and BI reporting, ensuring 95% sprint commitment accuracy.
- • Facilitated Steering Committees, OKR reviews, project demos, and stakeholder alignment meetings, ensuring clear success criteria and dynamic priority adjustments.
- Verallia FranceProgram Manager IT & Data StrategyLOGISTICS AND SUPPLY CHAINJanuary 2023 - July 2024 (1 year and 6 months)Paris, FranceTech and tools: PMP Materials, MS Project, Pack Office, Service Now, Miro, Business Blue Print, draw.io, Talend, JIRA, REST APIs, SQL Server, Data ETL, Datalake/DWH Azure, Azure datacatalog, Reporting Power BI, Qlik, RCA, SSO, node.js, socket.io, VMs, SAP SD, MM & PPMission Description:As IT Program Manager at Verallia, I led 7 projects to enhance our supply chain across the USA, France, Germany, Iberia, Ukraine, and Italy. One of my projects is One BI that focused on centralizing and transforming Verallia’s data within the Azure Cloud environment. By integrating data from over 10 systems into Azure Data Lake, we created 50 datasets and data models. Adopting data governance practices through data cataloging to increase in compliance and accessibility. And, the development of more than 45 Power BI dashboards to provide strategic insights into sales, planning decisions, and product deliveries.Workflow:● Lead digital transformation projects in the USA, France, Germany, Iberia, Ukraine, and Italy, optimizing sales, stock management, demand forecasting, and production planning.● Manage project implementation, ensuring operational efficiency and business growth through new Verallia Systems modules.● Centralized manufacturing data from 70+ global plants into Snowflake via ETLs & Kafka streaming, enabling real-time analytics and reducing reporting delays by 35%.● Led development of a new budgeting and forecasting product, used by Finance & Sales Directors, integrating top-down and bottom-up estimation for country sales, manufacturing output, and plant capacity planning.● Delivered 15+ event-driven APIs, streamlining plant operations and resolving 80% of legacy integration bottlenecks.● Implemented data governance frameworks, improving GDPR compliance and internal data standards by 50%.● Collaborated with 20+ stakeholders to define OKRs, increasing cross-functional team productivity by 30%.
- CARREFOURData Project Management OfficerLOGISTICS AND SUPPLY CHAINMarch 2022 - February 2023 (1 year)Paris, FranceTech and tools: Gsuite, Google Cloud Platform, BigQuery, MS Project, GANTT, JIRA, Kanban, Scrum, REST APIs, Oracle/Postgres/PLSQL, Data warehouse, Reporting (Microstrategy, PowerBI), scripting, Datastudio, KPIs, BI, CRM, ERPMission Description:As PMO at Carrefour, I managed the entire project portfolio for accelerating the digital transformation of On Premise Data Warehouses (Mandala & PODS) to GCP (BigQuery). My mission was to successfully decommission old data warehouses on time and within budget, while fostering strong relationships with Data platform teams and key business stakeholders.workflow:- Led PMO for managing portfolio to accelerate IT transformation of On-Premise Data Warehouses to GCP (BigQuery)- Developed and managed roadmaps for decommissioning projects, overseeing transversal steering committee- Provided architecture-level decommissioning strategies, transitioning to BigQuery- Monitored project progress, timelines, risks, issues, and technology expenditures as PMO- Captured business needs, conducted scoping and impact studies, prepared solution selection filesKey Figures:- Managed 1.7M€ budget for IT transformation to BigQuery.- Implemented 1400 reporting dashboards on PROD for users.- Decommissioned 5 DW servers, saving 70K€ per day.- Led 5 teams with 27 members (Architects, PO, Business Analysts, Data scientists) in Platform Data.- Coordinated with 30+ Business Users.
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Education
- Engineer's Degree (Diplôme d'ingénieur) - Master Degree, IT and Management ( computer technology and Communication)IMT LILLE DOUAI2017Engineer's Degree (Diplôme d'ingénieur) - Master Degree, IT and Management ( computer technology and Communication)
Certifications
- Google cloud Professional ArchitectGoogle Cloud Platform