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Ismael J.IJ

Ismael J.

IT Program Manager | Service Delivery Manager

€700/day
Paris, FR
15+ years

Average response time: 1 hour

About Ismael

Senior IT Manager avec 25 ans d'expérience, dont plus de 10 ans dans des environnements internationaux complexes — Afrique, Moyen-Orient, Caraïbes, Europe.

J'interviens sur des missions à fort périmètre : transformation d'infrastructure, pilotage de programmes IT, optimisation de la Service Delivery et gouvernance IT multi-sites.

Réalisations récentes :
▸ Déménagement IT de 800 utilisateurs + Data Center (2025) — zéro interruption de service
▸ Refonte complète d'une infrastructure industrielle en Angola — budget $800k, livré dans les délais
▸ Direction IT régionale Subsea 7 sur 9 pays — équipe 12 personnes, OPEX 1,5–3,5 M€/an, CAPEX jusqu'à 2,5 M€/an

Ce que j'apporte à vos projets :
→ Une capacité à structurer et stabiliser des environnements IT complexes rapidement
→ Une expérience éprouvée de la coordination multi-vendors et multi-équipes sous contrainte
→ Un positionnement naturel entre les équipes techniques, les prestataires et le management

Certifications : ITIL V3 | Prince2 | ISO 20000 | MCSE | TOEIC 805
Formation : Executive Master Management – EDHEC Business School

Disponible pour missions freelance en France et à l'international (remote-first).

Disponible également en mode DSI externalisé à temps partagé
1 à 2 jours/semaine, 100% remote. Idéal pour PME/ETI souhaitant
bénéficier d'un Senior IT Manager sans le coût d'un CDI cadre.
  • French

    Native or bilingual

  • English

    Fluent

  • Spanish

    Basic

Remote only
Primarily works remotely

Experience

  • FWI solutions
    Freelance IT Project Manager & Service Delivery Consultant
    DIGITAL AND IT
    January 2022 - July 2025 (3 years and 6 months)
    Bordeaux, France
    •Delivered IT transformation projects: Service Delivery optimization, Service Desk improvements, and cloud migrations.
    •Redesigned IT infrastructure for an industrial site in Angola (budget $800k).
    •Piloted IT relocation of 800 users & Data Center (Suresnes → Bois-Colombes, 2025) with zero downtime.
    •Consulting on IT governance, vendor management, and cost optimization.
  • Subsea 7
    Regional IT Manager Middle East & Africa
    July 2016 - January 2021 (4 years and 6 months)
    •Directed IT Service Delivery across Middle East sites, supporting hundreds of users.
    •Implemented ITSM processes aligned with ITIL best practices (incident, problem, change).
    •Managed outsourcing contracts, vendors, and IT providers, ensuring SLA compliance and user satisfaction.
    •Controlled OPEX/CAPEX budgets, reporting to group IT governance.
  • Subsea 7
    Responsable Informatique Africa
    January 2010 - June 2016 (6 years and 5 months)
    •Delivered IT Service Delivery across multiple African countries.
    •Standardized IT operations and user support processes across sites.
    •Managed local IT teams & Service Desk operations, ensuring continuity and performance.
    •Coordinated multi-site projects across Africa, Caribbean, and Middle East.

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Education

  • Executive Master Management
    EDHEC Business School
    2021
    Executive Master in Management
  • Master Manager des Systèmes d'Informations
    IGS Groupe
    2018
    Master en Management des Systèmes d'Informations

Skill set

Categories