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Isana NeresIN

Average response time: 1 hour

About Isana

Highly accomplished Executive Assistant with over 8 years of experience, consistently
delivering measurable results. Improved response time by 30% at Taurist, increased
engagement by 25% through graphic design prototypes, and expanded Mushbloom's
supplier catalog by 15%. Proficient in Google Workspace, Microsoft Office, Canva, and
Figma. Fluent in English and Portuguese, with proficiency in French and Spanish.
  • English

    Native or bilingual

  • French

    Conversational

  • Portuguese

    Native or bilingual

  • Spanish

    Conversational

Remote only
Primarily works remotely

Experience

  • Dabble Entertainment
    VIRTUAL BUYERASSOCIATE
    March 2024 - Today (2 years and 3 months)
    • Responsible for acquiring tickets for various entertainment events, including concerts, soccer matches, and basketball games. * Maintained and updated customer databases and spreadsheets with high attention to detail. * Managed password changes and account security for company systems. * Coordinated with vendors and event organizers to secure optimal ticket options for clients. * Financial management of purchases, multiple credit cards, and email organization, ensuring compliance and transaction efficiency.
  • Taurist
    VIRTUAL ASSISTANT
    August 2022 - December 2023 (1 year and 4 months)
    • Managed executive communications, including email correspondence and meeting coordination, improving response time by 30%. * Created professional presentations and maintained comprehensive spreadsheets for data tracking and analysis. * Developed graphic design prototypes for websites and social media content, increasing engagement by 25%. * Participated in strategic planning meetings, documenting key decisions and action items for stakeholder distribution.
  • WCS
    ADMINISTRATIVE ASSISTANT
    February 2015 - May 2016 (1 year and 3 months)
    • Provided exceptional customer service, addressing inquiries and resolving issues promptly. * Maintained and updated internal systems, ensuring data accuracy and accessibility. * Managed front desk operations, creating a welcoming environment for clients and visitors.

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Education

  • Graphic Design Studies
    University Nove de Julho
    2024
    Graphic Design Studies
  • Interface Design
    Udemy
    Interface Design

Skill set

Categories