Description

Functional Analyst, configuration specialist, training lead and data migration specialist with over 5 years experience in the life science industry working in the commercial and clinical sector and now looking for an exciting new challenge in my career to learn even more and to further self-develop.

Having been responsible for the financial side of several pharmaceutical clients, I have had first-hand experience working for the life science industry. This exposure has fostered my interest in this field, and I have a great desire to use it at Veeva to help companies achieve their business goals and make the world healthier.

I am passionate, organized and a strong team player with great interest in technology as a way of solving problems. I possess a broad repertoire of transferable skills, including advanced computer literacy, analysis and supervision, and exceptional organizational and time management. I am an extremely disciplined individual with excellent adaptability and resilience, developed through many years of experience as an international level competitive athlete.

Languages

French
Native or bilingual
Spanish
Conversational
English
Native or bilingual
German
Conversational
Italian
Conversational

Workplace preferences

Can work on-site

Barcelona (up to 50km)

Grifols
CRM MANAGER
June 2023 - Today (3 years)
Barcelona, Spain
business operations and enhance customer relationship management.
• Implemented and managed CRM strategies to drive sales and marketing efforts.
• Coordinated data migration processes ensuring data integrity and accuracy during transitions.
• Developed and executed marketing campaigns using Salesforce Marketing Cloud.
• Ensured system optimisation and user satisfaction through continuous improve ments and troubleshooting.
• Provided training and support to users, enhancing their proficiency with the CRM systems.
• Managed user accounts, roles, and permissions within Salesforce and ServiceMax.
• Created detailed reports and dashboards to monitor CRM performance and provide actionable insights.
• Integrated CRM systems with other enterprise applications to improve data flow and operational efficiency.
Sanofi Iberia
Veeva CRM and Vault Administrator
PHARMACEUTICALS INDUSTRY
August 2022 - January 2023 (5 months)
Barcelona, Spain
• Administrar las plataformas de Veeva Vault, siguiendo los procedimientos establecidos, para garantizar el acceso a Información de negocio, concretamente del departamento de marketing y ventas.
• Administrar las cuentas de usuario y el catálogo de los productos.
• Administrar datos de forma masiva mediante la importación y exportación de archivos CSV. •
Crear informes CLM en Veeva CRM.
• Implementar, configurar y mantener la aplicación de gestión de evento
• AMBITOS OPERATION MANAGER & NON MANAGED
• SERVICE OPERATION MANAGER
• IDENTIFICACIÓ
• FORMACIÓN Y CONOCIMIENTOS

• MISIÓN DEL PUESTO
• FUNCIONES
• Descripción Puesto de Trabajo
• DPT_VEEVA VAULT
• ADMINISTRATOR OPERACIONES SANOFI 02
• Administración / Arquitectura sistemas y/o procedimientos.
• Analizar, investigar e implementar mejoras.
• Seguir las normas y estándares establecidos.
• ADMINISTRATOR
• Garantizar el correcto funcionamiento de sistemas y procedimientos y un alto nivel de disponibilidad.
• Dar soporte y recomendaciones a las áreas interconectadas.
• Reporting.
• Realizar pruebas .
• Identificar riesgos o errores y reportarlos
• TECHNICIAN
• Ejecutar tareas y procedimientos.
• Registrar y resolver incidencias técnicas.
• Documentar procedimientos.
SANOFI
CRM CONSULTANT
January 2022 - January 2023 (1 year)
Barcelona, CO, Colombia
• Manage the Veeva Vault and Veeva CRM platforms, following established procedures, to guarantee access to business information, specifically from the marketing and sales department.
• Manage user accounts and product catalog.
• Manage data in bulk by importing and exporting CSV files.
• Create CLM reports in Veeva CRM.
• Deploy, configure and maintain the event management application
• Veeva Vault
• Administration / Architecture systems and/or procedures.
• Analyse, investigate and implement improvements.
• Follow established norms and standards.
• Designing and executing CRM Marketing campaigns
• Analysing trends, utilising user behaviour in marketing campaigns in order to implement performance improvements
• ADMINISTRATOR
• Guarantee the correct functioning of systems and procedures and a high level of availability.
• Provide support and recommendations to interconnected areas.
• Reporting.
• Perform tests.
• Identify risks or errors and report them.
• TECHNICIAN
• Execute tasks and procedures.
• Register and resolve technical incidents.
• Document procedures.
• Documentation Skills and preparation of SOPs