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Indira DhandapaniID

Indira Dhandapani

Business Analyst / Technical project manager

€450/day
Paris, FR
3-7 years

Average response time: 1 hour

About Indira

J'ai 5 ans d'expérience dans l'assistance aux utilisateurs et plus de 2 ans d'expérience dans la gestion de projet, la mise en œuvre de logiciels et la réussite des clients.

J'accompagne les clients dans la mise en place de nouvelles solutions et en charge du projet de bout en bout, forme les utilisateurs et aide les utilisateurs après la mise en place en cas de bugs
  • Tamil

    Native or bilingual

  • English

    Native or bilingual

  • French

    Conversational

Can work on-site
Paris (up to 50km)

Experience

  • SGSCO
    Technical Project Manager / Business Analyst for L'Oréal
    LOGISTICS AND SUPPLY CHAIN
    August 2021 - Today (4 years and 10 months)
    Paris, France
    Analyzing the business needs and translating them into user stories
    Prioritize the backlog and explain the need to the Development Team
    Participate in defining the roadmap for the application in line with these business needs
    Organize UAT sessions to test features and iterate
    Provide training for users and support teams
    Follow-up the technical implementation of product evolutions
    Ensuring good project-related documentation.
    Agile Methodologies backlog management Azure DevOps Change Management Risk Management Training
  • CGI
    IT PMO Assistant
    CONSULTING AND AUDITS
    October 2017 - April 2019 (1 year and 6 months)
    Chennai, India
    Planning and management of projects, initialization, monitoring of progress, allocation of resources
    Preparation of required documentation related to the implemented project
    Budget management estimate, follow-up of consumption and re-estimate
    Monitoring and coordination of ongoing projects in accordance with the ordered scope of work
    Identify risks and define appropriate prevention and/or contingency plans
    Manage the project management tools, and guarantee an overview of the progress (tests, anomalies, documents, etc.)
    Project Management Communication user training Risk Management Change Management
  • HCL Technologies
    Senior Analyst
    October 2014 - August 2015 (10 months)
    Offer L1 & L2 support to end users with Desktop and laptops. Assist users with AD user and group management, VPN and email client configurations.

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Education

  • M2 - Project management and Business Engineering
    CNAM
    2022
    Focused on managing different projects, Agile methodologies, Risk management, Problem analysis, Risk management

Certifications

  • ITIL V3
    ITIL
    2017
  • AZ - 900 Azure Fundamentals
    Microsoft
    2020

Skill set (16)

Categories