About Ilakiya
Tamil
Native or bilingual
English
Native or bilingual
French
Conversational
Experience
- Mindray IndiaService CoordinatorSeptember 2018 - October 2021 (3 years and 1 month)India• Service CRM Management.• Handled Three division (PMLS/MIS/IVD).• Regional Inventory Management.• Billing Service Materials (Spares Parts & Accessories) & Contracts through SAP (ERP).• IB Update & Management on daily basis/Maintaining accurate customer record.• Weekly/Monthly/Quarterly/Half Yearly & Yearly Report Management for Entire Service Team.• Planning & Schedule PM Calls based on Installation Base.• Place ISTO and closely follow up with HQ and will share the ETA list on daily basis.• CRM Training Management for the Engineers & Dealers.• Closely follow up with Spares Return & Consignment stocks on Weekly basis
- Trivitron HealthcareCustomer Support ExecutiveNovember 2017 - September 2018 (10 months)India• CRM Management.• Billing Service Materials (Spares Parts & Accessories) via SAP.• IB Management.• Monthly Report Management.• CRM Training Management.
- Ayuh Meditech SOlutions Pvt Ltd/Service CoordinatorNovember 2016 - April 2017 (5 months)Bengaluru, Karnataka, IndiaCRM Management. Billing Service Materials & Contracts (Spares Parts & Accessories/ AMC & CMC Contracts). IB Management. Monthly Report Management. Stocks Maintenance. Service Call Handling.
Recommendations
Be the first to recommend Ilakiya
Help this freelancer shine by sharing your experience working together.
These freelancer profiles also match your criteria
Agatha Frydrych
Backend Java Software Engineer
4.7
(3)
2
Baptiste Duhen
Fullstack developer
4.6
(4)
5
Amed Hamou
Senior Lead Developer
4
(2)
7
Audrey Champion
Web developer
4.3
(3)
4
Education
- Bachelor of EngineeringAnna University2011Bachelor of Engineering (B.E.), Biomedical/Medical Engineering
- Associate Degree in ArtHarvey BiomedicalAssociate's degree