About Hazem
I am a seasoned Full Stack Web Developer and Cybersecurity Enthusiast. With extensive experience in deploying interactive frontends and robust backend logic, I excel in enhancing development efficiency and reducing post-launch issues. My expertise in orchestrating CI/CD pipelines and managing cloud solutions showcases my proficiency in DevOps and cloud solutions. As a Python expert and proven leader, I am dedicated to leveraging technology to solve complex problems and deliver scalable, reliable, and cost-effective solutions.
English
Fluent
French
Native or bilingual
Arabic
Native or bilingual
German
Conversational
Can work on-site
Paris (up to 50km)
Experience
- Ubisoft InternationalTechnical Support EngineerENTERTAINMENT AND LEISUREFebruary 2024 - Today (2 years and 4 months)Utrecht, Netherlands- Provided exceptional Technical support for a diverse player base, addressing inquiries and resolving issues related to game functionality, account management, and in-game purchases.- Collaborated with the development and quality assurance teams to identify and report bugs, ensuring a seamless gaming experience and contributing to continuous game improvement.- Utilized strong communication and problem-solving skills to handle escalated cases, effectively managing customer expectations and fostering a positive community.
- Hitech SolutionsFull Stack Web DeveloperFebruary 2023 - November 2023 (9 months)Lisbon, Portugal- Deployed Vue.js for interactive frontends and Laravel for robust backend logic, leveraging Storybook and Cypress for testing; achieved a 35% increase in development efficiency and a 30% reduction in postlaunch issues.- Orchestrated CI/CD pipelines using Jenkins and Docker, yielding a 40% reduction in deployment time and enhancing code quality.- Implemented and managed cloud solutions using Amazon Web Services (AWS), including EC2, S3, and RDS, ensuring scalability, reliability, and cost efficiency.- Strong understanding of industry best practices in cloud architecture and cybersecurity, contributing to resilient and secure IT environments.
- Ste Com ProdSoftware EngineerJuly 2019 - October 2022 (3 years and 3 months)Ariana, Tunisia- Revamped outdated legacy source code across 10+ projects using scalable Web stacks (React, Angular, Node.js, Django) and databases (MongoDB, MySQL), integrating DevOps practices to achieve significant efficiency gains and expedite time-to-market.- Led the development of interactive single-page applications (SPAs), achieving a 40% increase in user engagement and reducing frontend loading times by 25%.- Executed regression testing for projects within virtual environments, ensuring flawless performance with zero bugs.
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Education
- National Engineering Degree, Development of Communication Infrastructures and ServicesHigher Institute of Computer Science - Tunisia (ISI)2023Advanced AI, Ethical Hacking, Deep Learning, Software Architecture, DevSecops Data Cloud Computing, Software Testing and QA, Advanced Social Media Analysis.
- Bachelor of EngineeringHigher Institute of Computer Science - Tunisia (ISI)2019Data Structures & Algorithms, DBMS, OOP, Web Development, Networks programming, Systems programming, Computability, Functional programming, Cyber-security.
Certifications
- IBM Blockchain Practitioner - CertificateIBM2023
- Cybersecurity EssentialsCisco2022