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Malt Strategy
Hayat AmriHA

Hayat Amri

Hospitality Virtual Assistant and Canva Designer

€160/day
Bordeaux, FR
0-2 years
Hospitality virtual assistant
costumer support
Canva Design
Airbnb Listing optimization
Guest review analysis

Average response time: 1 hour

About Hayat

I’m Hayat, a Hospitality Virtual Assistant and Canva Designer with experience in luxury hotel operations and customer support. I help hotels, Airbnb hosts, and businesses improve their online presence through visual content creation (flyers, presentations, social media posts), Airbnb listing optimization, guest review analysis, and administrative support. Organized, reliable, and service-oriented, I deliver professional remote support with clear communication and on-time results.

  • Arabic

    Native or bilingual

  • French

    Fluent

  • English

    Fluent

  • Turkish

    Basic

Can work on-site
Bordeaux (up to 50km)

Experience

  • The Royal Mansour Tamuda Buy,
    Receptionist
    HOSPITALITY
    July 2024 - July 2025 (1 year)
    Mdiq, Morocco
    Managed guest communication via email, phone, and in-person channels Handled reservations, check-in/check-out, and customer requests Verified invoices, handled back-office control, and follow-ups Ensured high customer satisfaction and problem resolution
    guest relations customer support Email management professional communication administrative support
  • The Royal Mansour Marrakech,
    Work-Study Internship
    HOSPITALITY
    January 2022 - January 2024 (2 years)
    Marrakesh, Morocco
    Managing emails and telephone calls Performed administrative tasks, reporting, and document management Coordinated with internal teams (front office, HK, operations)
    Team Coordination Reporting operation support Email management costumer support
  • Marina Atalayoun Marchica Med,
    FYP Internship – Administrative Assistant
    TRAVEL AND TOURISM
    March 2022 - May 2022 (2 months)
    Nador, Morocco
    Updated client records and administrative files Prepared arrival and departure documentation Supported payment monitoring and invoice processing
    Data Management invoice processing client file management administrative support costumer support
Check out Hayat's experience

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Education

  • Higher Technician Diploma in Hotel Management
    The Royal Mansour Academy
    2024
    Higher Technician Diploma in Hotel Management
  • Master's Degree in Tourism Engineering
    Mohamed V University
    2022
    Master's Degree in Tourism Engineering
Check out Hayat's education

Skill set

basic branding
Presentation Design
Visual Content Creation
Social Media Visual Design

Categories