I'm a seasoned Senior Consultant, specialising in mining consumer insights and detecting trends, through the power of social listening and social media monitoring.

Whether by providing a software solution or a social intelligence study, I can help you to:

➡️ Spot upcoming trends to empower your product offerings & marketing strategy
➡️ Tap into what consumers are saying about your brand, products, or services
➡️ Get inspiration for social media content & boost your post engagement
➡️ Monitor your e-reputation and crisis management
➡️ Detect potential brand ambassadors and influencers to work with
➡️ Find relevant communities full of potential customers
➡️ Monitor your competitors and identify new, emerging competitors

🎯 I offer tailor-made solutions with a focus on actionability and purpose of outcome.

I’ll working closely with you and your team to manage the following:

✅ KPI definition, project setup based on aims & objectives
✅ Tool configuration, query cleaning and dashboard preparation
✅ Data exploration & insights mining to identify signals & key nuggets
✅ Analysis, report building and recommendations

👉 Looking to the longer term, I offer training solutions and workshop development to build team expertise.

Tool expertise (but not limited to): Netbase, Linkfluence, Talkwalker, Pulsar, Tubular (social video listening).

If you think I could help you & you’d like to have a chat to explore options, please drop me a message & I’ll setup a call.

I look forward to hearing from you!