About Hanifa
Senior CFO and COO in a global environment with background in global finance. I combine vision, data analytics and pragmatic approach to enable business growth and transformation.
Extensive experience in designing and aligning operations and finance strategies to business needs through constant environment changes (shift in corporate culture, leadership alignment, engagement model, flexible work, M&A, divestiture, in/outsourcing, org design…). Holistic system thinker focused on customer and people experience. Ability to translate business strategy into concrete operations and finance roadmaps, grow people and transform large organizations.
Deep expertise in EMEA and experience leading global teams across the world.
French
Native or bilingual
Can work on-site
Paris (up to 50km)
Experience
- MIAMLANDChief Operating OfficerMay 2023 - Today (3 years and 1 month)77340 Pontault-Combault, FranceMiamland is an online distribution platform for essential products which provides over 26,000 references in food, household and care essentials. Miamland's strength resides on its ability to optimize web indexing as well as leveraging a worldwide supply network to cater to all needs for consumer customers to large enterprise across the globe. We trade all types of volumes from packages to containers across the globe. As a COO, I will oversee :• Operations Management• Strategy Implementation• Performance Monitoring• Resource Management• Risk Management• Cross Functional Collaboration• Change ManagementDell Technologies 14 years 8 months
- Dell TechnologiesFinance & Operations Sr. Director, Global Customer Center of ExcellenceTECHMarch 2022 - May 2023 (1 year and 3 months)Paris, FranceChallenge: Set up operations for a newly formed global Business Unit.• Newly created global organization ($1.7b, 17 countries, supporting 1000+ sales org) to manage global incoming activities (calls, chats, WhatsApp). Achieved 25%+ OPEX reduction in less than 1 year.• Built key automated operations KPI dashboard and implemented call and HC allocation model with predictive analysis and AIML technologies.• Global Sales Compensation leader for consumer, small business and retail organization. Implemented multiple plan changes to follow through strategic changes with shift from offline to online.• Part of a high potential development program for finance executives.
- Dell TechnologiesFinance & Operations Director, EMEA&APJ Consumer and Small BusinessTECHFebruary 2020 - February 2022 (2 years and 1 month)Paris, FranceChallenge: Transform and standardize finance and operations across EMEA&APJ.• Successfully integrated finance and operations team and growing the team from 7 to 28 team members, all virtually.• Built key automated and standardized operations KPI dashboard & integrating them to financial dashboard.• Set up first ever Global Community Engagement event in a virtual environment.
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Education
- Master of FinanceSonoma State University1998master, finance
- Associate Degree in International Relationsuniversité Paris 131997Master's degree, International Finance and Industry