Description

Ex-Uber - 3 years of experience as senior operations manager building business and operations kpi optimization tools as well as project managing the launch of various projects

2 years as MENA Regional manager in a Tier 1 MTO company - launched 7 countries, recruited local teams and built processes to run operations and optimize network performance

Languages

French
Native or bilingual
English
Native or bilingual
Arabic
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

UBER
Senior operations manager
E-COMMERCE
January 2019 - December 2021 (3 years)
Paris, France
Responsible for managing Uber Eats business within a geographic scope, designing strategies to launch
the business in new cities and ensuring successful implementation
• Managed and coached a team of account managers, courier representatives and sales people
• 100% owner of a P&L of 25M€/year in gross bookings (100% year on year growth), optimization of
operational kpis (delivery time and reliability)
• Launch, follow-up and development of a new product (Pick-up: take-away) in 125 cities
Data Analytics Project Management SQL
Taptap Send UK Limited
Regional Manager MENA
BANKING AND INSURANCE
January 2023 - Today (3 years and 5 months)
Paris, France