Giorgia Galimberti

DEVELOPED AND EXECUTED DIGITAL CONTENT STRATEGIES ACROSS INSTAGRAM AND ONLINE PLATFORMS TO INCREASE AUDIENCE ENGAGEMENT AND GENERATE CLIENT INQUIRIES MANAGED COMMUNICATION WITH INTERNATIONAL CLIENTS AND CONVERTED ENGAGEMENT INTO BOOKINGS AND QUALIFIED LEADS COLLABORATED WITH BRANDS, ENTREPRENEURS, AND WELLNESS PROFESSIONALS TO IMPROVE ONLINE VISIBILITY AND BRAND POSITIONING ANALYSED ENGAGEMENT AND CONVERSION METRICS TO OPTIMIZE COMMUNICATION STRATEGIES AND IMPROVE RESULTS CREATED MULTILINGUAL CONTENT ADAPTED TO DIFFERENT AUDIENCES AND MARKETS

DESIGNED AND COORDINATED INTERNATIONAL WELLNESS RETREATS, MANAGING EXPERIENCES FROM CONCEPT CREATION TO ON-SITE EXECUTION OVERSAW THE FULL CUSTOMER JOURNEY INCLUDING INQUIRIES, BOOKINGS, FOLLOW-UP COMMUNICATION, AND POST-EXPERIENCE ENGAGEMENT COORDINATED LOGISTICS WITH VENUES, SUPPLIERS, COLLABORATORS, AND INTERNATIONAL PARTNERS ACROSS MULTIPLE COUNTRIES MANAGED SALES CONVERSATIONS AND CLIENT RELATIONSHIPS WITH A STRONG FOCUS ON PERSONALIZED SERVICE AND RETENTION ENSURED SMOOTH EVENT OPERATIONS AND HIGH-QUALITY CUSTOMER EXPERIENCES IN DYNAMIC AND MULTICULTURAL ENVIRONMENT

MANAGED CLIENT COMMUNICATION AND LEAD FOLLOW-UPS, SUPPORTING THE SALES PROCESS FROM INQUIRY TO CONVERSION ASSISTED WITH CUSTOMER RELATIONSHIP MANAGEMENT AND ADMINISTRATIVE COORDINATION MAINTAINED ORGANIZED COMMUNICATION BETWEEN INCOMING REQUESTS, SUPPLIERS, AND ONGOING DEALS CONTRIBUTED TO CLIENT SATISFACTION THROUGH RESPONSIVE AND DETAIL-ORIENTED SUPPORT