About Ghassen
Spécialiste chevronné en SIRH, avec une expertise marquée dans le Système d'Information Paie au sein du collectif d'Experts Fonctionnel SIRH Paie . Experience préalable ADP En charge de la réception et du traitement des demandes clients, je suis reconnu pour une approche orientée client, une résolution proactive des problèmes et une contribution à la performance collective du pôle PROD. Mon profil allie compétences techniques, sens du service client et capacité à atteindre des standards de qualité élevés. Prêt à relever de nouveaux défis au sein d'une équipe dynamique.
French
Native or bilingual
English
Fluent
Arabic
Basic
Remote only
Primarily works remotely
Experience
- ADP, TUNISHRIS ANALYSTJune 2022 - Today (4 years)Tunisia• Develop and maintain HRIS systems , and ensure data accuracy and integrity.• Troubleshoot and provide technical support to end-users with HRIS-related inquiries or issues.• Collaborate with cross-functional teams to streamline HR processes and improve the efficiency of HRIS systems.• Conduct data analysis to support HR decision-making and strategy.• Assist with HR system implementations, upgrades, and testing.• Maintain awareness of industry trends and best practices in HR technology and systems.• Develop and deliver HRIS training and documentation for end-users.• Ensure compliance with applicable regulations and data privacy laws.• Implementing Compliance-Focused HRIS Solutions.• Integration testing of the HRIS system• Create and generate HRIS reports on a regular basis or as needed by management.
- LSOEMarketing Excutive officerJune 2020 - January 2022 (1 year and 7 months)United Kingdom• Spearheaded the development of an internal employee reward system based on KPIs to ensure maximum success.• Serve in an integral role by overseeing all elements of marketing and team management through employment of expertise.• Pilot the creation and development of various marketing reports and documents to detail commercial market trends.• Drive the effective design and development of marketing materials to target existing and potential customers. Page 2• Handle the generation of new marketing leads by searching for opportunities and utilizing relationships with existing clients.• Orchestrate the planning, coordination, and facilitation of training events for new and existing employees.• Effectively employ marketing and human resources expertise across all operations to allow for maximum success.
- VipDomaineIT Consultant(Intern)February 2021 - April 2021 (2 months)Tunisia• Provide technical assistance for resolving issues related to domain hosting and the use of PHP.• Configure, install, and maintain domain hosting servers to ensure optimal performance and maximum availability.• Optimize the performance of hosted websites and applications by identifying issues with permissions and data backup.• Install and configure third-party applications required to meet customer needs (plugins).• Manage data backups and restorations to ensure business continuity in the event of server failure or data loss.• Configure and manage security services such as firewalls and SSL certificates to ensure the security of hosted websites.• Monitor server performance and resource usage to identify bottlenecks and optimize performance.• Document procedures and technical standards to facilitate team work and improve service quality.• Install, configure, and administer VMWare.• Maintain NTFS DHCP RESER permissions.
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Education
- COMPUTER SCIENCE AND MANAGEMENT DIPLOMAThe Institute of Information Technology2021COMPUTER SCIENCE AND MANAGEMENT DIPLOMA
- BUSINESS INTELLIGENCE DEGREEITEAM University Tunis.2024BUSINESS INTELLIGENCE DEGREE