Ghalia Benghorbal

- Coordinate globally distributed teams teams to enhance front-end user journeys for airline clients, ensuring project milestones (Booking Flow, Servicing Flow, Extras page etc..)

- Ensure end-to-end ownership of delivery lifecycle, including scope, estimation, resourcing, benefit tracking, quality, and release readiness. (SAFE Framework)

- Manage stakeholder communications at all levels, ensuring transparency, early escalation, and resolution of risks and issues. (Steering Committee, Weeklys etc.)

Identified and escalated project risks

- Led Agile ceremonies, including sprint planning, retrospectives, and daily stand-ups, to foster continuous improvement and maintain project velocity

🚀 We support our clients, from strategy to delivery, to envision new experimential models and services with positive impacts in order to accelerate by harnessing innovation and digital technologies. We also support them in monitoring performances to optimize business and operational efficiency, in designing new experiences and to launch new business modeles.

- Support in the definition of a Business Case

- Analysis and elaboration of the bundle of offers

- Redesigning the operating model of the innovation unit's governance

- Preparation of workshops (innovation unit's governance, select new ideas)

- Sourcing ideas in line with business needs to generate new offers

- Preparation and facilitation of workshops to identify the most relevant ideas and constitution of GO/NO GO files

- Formalization scoping notes

- Monitoring the progress of the project selected (cognitive solution for recruitment) up to the POC stage